vicidial.org

When scheduling a call back everything works as expected.

However, it seems that callbacks are not ran against the campaign filters. So if we have callbacks scheduled they will pull up at the time they are set to be called back but if we have changed the filters on the campaign say to only allow FL leads into the hopper a callback for AZ may show up.

Looking into the code on AST_VDhopper.pl seems that callbacks are handled independently of filters or campaign lists.

Am I missing something or is there an advanced way to filter callbacks?

Thanks!

In AST_VDhopper.pl

What exactly happens if

$insert_auto_CB_to_hopper = 0;


In our setup it's set to 1 and all our callbacks are ANYBODY callbacks. If this is set to 0 would callbacks then be pushed into the hopper based on filters and not forced into hopper?