vicidial.org

Hi everyone,

Does anyone know how to configure the call blasting campaign to transfer to an external did no. instead if the normal transfer to agent extension?

Thanks!


AMD Phenom(tm) 9600B Quad-Core Processor
4 gig ddr2
500gig hd
Goautodial 2.1
Vicidial SVN 2.4-309a BUILD: 110430-1642
Asterisk 1.4.39.1-vici
Dahdi 2.4.1
CentOS 5.6

Simplest way to do it is use a Remote Agent.

I'm using the remote agent however when I did some testing..After pressing 1 it doesn't go to the external did no. do I have to do anything aside from putting the external did no. on the ->External Extension: (dial plan number dialed to reach agents).

Thanks William!

in the External Extension enter the DID which u want to transfer the press 1 campaign call.

Make sure that DID should be able to dial out from your dialplan entry used in the trunk .

if you use 9 as prefix in your dialplan entry , then you need to enter your DID with 9 ie;912561111111 in the External Extension