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No Live Calls
Posted:
Wed May 09, 2012 1:36 pmby gmcust3
Anyone facing NO LIVE CALLS issue in GoAutoDial ?
Re: No Live Calls
Posted:
Wed May 09, 2012 2:20 pmby williamconley
Probably. Everyone with no agents logged in, no undialed leads, no functional carriers. Lots of reasons. What do you suppose yours is?
Perhaps you could describe the situation with a bit more detail.
Re: No Live Calls
Posted:
Wed May 09, 2012 9:21 pmby gmcust3
Three agents logged in
More than 9000 leads are there
I have 4 carriers and all 4 carriers registers in asterisk
Internet is working perfectly
What can be the reason for no live calls?
And any command to restart the calls without rebooting the server?
Note :maximum time I see no live calls when 2 or more calls stretches more than 15 mins or so.
Re: No Live Calls
Posted:
Thu May 10, 2012 2:45 amby gmcust3
Anyone faced this issue?
Re: No Live Calls
Posted:
Thu May 10, 2012 10:25 pmby williamconley
During this situation, are there leads in the hopper?
Are the "logged in agents" showing as READY in the realtime monitor?