Park Call - Call Status goes Hungup after 10 sec

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Park Call - Call Status goes Hungup after 10 sec

Postby callcrazy » Wed Jun 06, 2012 3:33 pm

VICIDIAL VERSION: 2.4-325c BUILD: 110430-1924
Using Goautodial 2.1 fresh install.

As an agent, make a call.

Once call is connected park call.

After 10 seconds the call status above the control buttons changes to call hungup even though callee still hears park music.

Agent can grab call, disposition and all seems fine. Only image change seems affected.

I notice when using firebug that campagentstdisp=YES is set just as this occurs if that is any help. Seems that changes to YES once campagentstatctmax is reached. This is default set to 3. That's the only difference I'm seeing on the POSTS to conf_exten_check.php
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Re: Park Call - Call Status goes Hungup after 10 sec

Postby williamconley » Wed Aug 01, 2012 4:04 pm

As an agent, make a call.
How is this call "made"?

If the call is inbound does this occur?

Have you tried this with both auto and manual dial?
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