by williamconley » Thu Oct 25, 2012 11:57 pm
Default install is not helpful if you do not list your installation method ... (name of .iso with version, and/or link to the installation instructions if you installed from something other than Vicibox or GoAutoDial ...)
documentation for vicidial is in the Vicidial Manager's Manual, I am pretty sure the Agent API is covered in it. Yes, the Agent API is capable of terminating a call (among many other things) and dispositioning it.
You can also check /usr/src/astguiclient/VERSION/docs and look for the agent api technical resource there. (Probably, depending on your installation method ... )
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