Hello Vicidial team, Hopefully MFlorrell will see this and advise.
Hey Matt, or anybody else ..
I'm working on a site and the guy was using PoSdial and one of the things he liked about PoSdial is when he's monitoring
agents he can just click a link that says listen instead of typing in the conference room number in.
Also there is a ding when he joins in so others know when he's monitoring ..
What php script can I edit to make the monitor link in vici 2.4 (go auto dial 2.1CE) be listen instead of it printing just the extension to type?
Also what part of the dialplan to edit so a monitor doesn't make a ding when they go in?
Thanks much!