vicidial.org

I can log-in to agent GUI and ring the beep for log-in and assigned a session number so i know I'm logged in. Seeing in the CLI File conf-onlyperson does not exist in any format and Unable to open conf-onlyperson (format 0x4 (ulaw)): No such file or directory. Where can i get the onlyperson file?

Goautodial CE 2.1
VBox - AMD II X3 425
goautidial CE 2.1 ISO

Code: Select all

[Nov 15 23:49:04]        > Channel SIP/8001-00000000 was answered.
[Nov 15 23:49:04]     -- Executing [8600051@default:1] MeetMe("SIP/8001-00000000", "8600051|F") in new stack
[Nov 15 23:49:04]   == Parsing '/etc/asterisk/meetme.conf': [Nov 15 23:49:04] Found
[Nov 15 23:49:04]   == Parsing '/etc/asterisk/meetme-vicidial.conf': [Nov 15 23:49:04] Found
[Nov 15 23:49:04]     -- Created MeetMe conference 1023 for conference '8600051'
[Nov 15 23:49:04] WARNING[13629]: file.c:665 ast_openstream_full: File conf-onlyperson does not exist in any format
[Nov 15 23:49:04] WARNING[13629]: file.c:995 ast_streamfile: Unable to open conf-onlyperson (format 0x4 (ulaw)): No such file or directory
[Nov 15 23:49:04] NOTICE[13631]: rtp.c:849 process_rfc3389: Comfort noise support incomplete in Asterisk (RFC 3389). Please turn off on client if possible. Client IP: 192.168.1.10
[Nov 15 23:49:06]   == Manager 'sendcron' logged off from 127.0.0.1
[Nov 15 23:49:07]   == Parsing '/etc/asterisk/manager.conf': [Nov 15 23:49:07] Found
[Nov 15 23:49:07]   == Manager 'sendcron' logged on from 127.0.0.1
[Nov 15 23:49:07]   == Manager 'sendcron' logged off from 127.0.0.1


And also , IS there a way that a person can upload a DNC record Lists on the server without the astGUI? beside directing it from mysql. And if this LIST can filter numbers from being dialed even if the agent is manually dialing from a softphone and not logged in to goautodial/vicidial agent GUI?

1) If you have a missing audio file after your installation, you have a "bad install". I would not bother continuing to try to "fix it", but reinstall and see if it will complete properly on another run.

2) The file in question IS on your install cd.

3) I am afraid that if you want to have "a person" upload DNC records without using the GUI or mysql ... you have asked for a psychic mysql insertion which has not yet been implemented.

4) No the DNC is only active when calls pass through Vicidial. It would be possible to write a routine to "invoke" the DNC during pass through calls (directly within asterisk, not related to Vicidial). This sounds like an excellent feature request. You should add it to the Vicidial Issue Tracker and consider sponsoring it with The Vicidial Group (or hiring someone to write it directly).

5) You should disable the ability for agents to dial directly from their phones. They should be required to dial within the Agent Interface in Vicidial which has the ability to filter Manual Dial Calls through the DNC list, which would solve your problem AND capture the lead information in your database at the same time.