call menu setup for inbound
Posted: Sat Dec 01, 2012 5:01 am
Hi Friends,
i have updated my vicidial 2.0 to 2.2.1 now every thing is fine. i am making outbound and inbound calls. but in admin panel in_group>call menu option is there. i want to be set the ivr messages like press 1 for sale, press 2 for business call and etc... for inbound campaign. now call was call landing on my DID number then it is connecting to agent.
please post the steps for call menu settings for inbound campaign through DID number.
VERSION: 2.2.1-237
BUILD: 100510-2015
asterisk 1.2.30.2
thanks & regards
raju
i have updated my vicidial 2.0 to 2.2.1 now every thing is fine. i am making outbound and inbound calls. but in admin panel in_group>call menu option is there. i want to be set the ivr messages like press 1 for sale, press 2 for business call and etc... for inbound campaign. now call was call landing on my DID number then it is connecting to agent.
please post the steps for call menu settings for inbound campaign through DID number.
VERSION: 2.2.1-237
BUILD: 100510-2015
asterisk 1.2.30.2
thanks & regards
raju