vicidial.org

Posted: **Thu Dec 06, 2012 3:41 am**

hi i'm from Turkey
i download goautodial 2.1
my server ip 192.168.2.25 and have internet
i have connect with my provider i can call using eyebeam (manual)
my problem autodial not calling

Code: Select all: [goautodial] disallow=all allow=ulaw allow=alaw type=friend username=username secret=mysecret host=81.2.129.198 dtmfmode=rfc2833 fromhost=81.2.129.198 fromuser=username qualify=yes insecure=port canreinvite=yes nat=yes

Code: Select all: exten => _X.,1,AGI(agi://127.0.0.1:4577/call_log) exten => _X.,2,Dial(SIP/${EXTEN:1}@goautodial,,tTo) exten => _X.,3,Hangup

i wanna call germany.when i calling any numbers asterisk call 949number ?

i think my extension is bad
help please
sorry for english

Posted: **Thu Dec 06, 2012 4:30 am**

i sloved my problem
i changed my extension

Code: Select all: exten => _XX.,1,AGI(agi://127.0.0.1:4577/call_log) exten => _XX.,2,Dial(SIP/${EXTEN:1}@goautodial,,tTo) exten => _XX.,3,Hangup

but now agent login system but agent call only one number next dial not coming?

Posted: **Thu Dec 06, 2012 6:30 am**

hello Evry body
I created a new Carrier as follows:

Account for Entry:
[mylogin]
disallow = all
allow = g729
allow = gsm
allow = ulaw
type = peer ************* I do not know the diference between friend and peer *******
My secret = PW
My login username =
host = 46.18.211.5
dtmfmode = rfc2833
context = trunkinbound
qualify = yes
insecure = very
nat = yes

Dialpan for Entry:
exten => _9X, 1, AGI (agi :/ / 127.0.0.1:4577 / call_log)
exten => _9X, 2, Dial (SIP / $ {EXTEN: 1} @ 46.18.211.5,, tTo)
exten => _9X, 3, Hangup

I then configure eyeBeam.
after that I connect with an agent, its rings, and I hang at Eyebeam and I eventually costing a msg that says I'm the only one in the conference.
my greatest concern is to make an outgoing call and incoming. when I dial, I get a msg: "it's not available extention"
pleese help ....

Posted: **Thu Dec 06, 2012 6:34 am**

its because "_9X" should probably be "_9X." (notice the dot at the end) change that on all 3 lines in the dialplan
and dont hijack other peoples threads, create a new instead

Posted: **Thu Dec 06, 2012 7:53 am**

try my extension

Code: Select all: exten => _XX.,1,AGI(agi://127.0.0.1:4577/call_log) exten => _XX.,2,Dial(SIP/${EXTEN:1}@[b]goautodial[/b],,tTo) exten => _XX.,3,Hangup

change goautodial to mylogin

Posted: **Thu Dec 06, 2012 8:02 am**

bbakirtas: oh, there is certainly your problem, you don't want to use "_XX." because that will match almost everything and will mess up the inner workings of the vicidial system.
use "_9X." if your not sure what to write there,
and set "Dial Prefix:" (in campaign detail settings) to "9"

Posted: **Thu Dec 06, 2012 10:05 am**

how i can edit Customer Information or add field?

Posted: **Thu Dec 06, 2012 11:26 am**

i cant login agent002

all config same

Code: Select all: [Dec 6 11:20:32] VERBOSE[4187] logger.c: [Dec 6 11:20:32] -- Executing [8600051@default:1] MeetMe("SIP/8001-00000004", "8600051|F") in new stack [Dec 6 11:20:32] VERBOSE[4187] logger.c: [Dec 6 11:20:32] == Parsing '/etc/asterisk/meetme.conf': [Dec 6 11:20:32] VERBOSE[4187] logger.c: [Dec 6 11:20:32] Found [Dec 6 11:20:32] VERBOSE[4187] logger.c: [Dec 6 11:20:32] == Parsing '/etc/asterisk/meetme-vicidial.conf': [Dec 6 11:20:32] VERBOSE[4187] logger.c: [Dec 6 11:20:32] Found [Dec 6 11:20:32] VERBOSE[4187] logger.c: [Dec 6 11:20:32] -- Created MeetMe conference 1023 for conference '8600051' [Dec 6 11:20:32] VERBOSE[4187] logger.c: [Dec 6 11:20:32] -- Playing 'conf-onlyperson' (language 'en') [Dec 6 11:20:34] VERBOSE[4171] logger.c: [Dec 6 11:20:34] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:20:38] VERBOSE[4212] logger.c: [Dec 6 11:20:38] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:20:38] VERBOSE[4212] logger.c: [Dec 6 11:20:38] Found [Dec 6 11:20:38] VERBOSE[4212] logger.c: [Dec 6 11:20:38] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:20:38] VERBOSE[4187] logger.c: [Dec 6 11:20:38] == Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/8001-00000004' [Dec 6 11:20:38] VERBOSE[4187] logger.c: [Dec 6 11:20:38] -- Executing [h@default:1] DeadAGI("SIP/8001-00000004", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack [Dec 6 11:20:38] VERBOSE[4187] logger.c: [Dec 6 11:20:38] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0 [Dec 6 11:20:38] VERBOSE[4214] logger.c: [Dec 6 11:20:38] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:20:38] VERBOSE[4214] logger.c: [Dec 6 11:20:38] Found [Dec 6 11:20:38] VERBOSE[4214] logger.c: [Dec 6 11:20:38] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:20:38] VERBOSE[4215] logger.c: [Dec 6 11:20:38] -- Executing [55558600051@default:1] MeetMeAdmin("Local/55558600051@default-04a0,2", "8600051|K") in new stack [Dec 6 11:20:38] WARNING[4215] app_meetme.c: Conference number '8600051' not found! [Dec 6 11:20:38] VERBOSE[4215] logger.c: [Dec 6 11:20:38] -- Executing [55558600051@default:2] Hangup("Local/55558600051@default-04a0,2", "") in new stack [Dec 6 11:20:38] VERBOSE[4215] logger.c: [Dec 6 11:20:38] == Spawn extension (default, 55558600051, 2) exited non-zero on 'Local/55558600051@default-04a0,2' [Dec 6 11:20:38] VERBOSE[4215] logger.c: [Dec 6 11:20:38] -- Executing [h@default:1] DeadAGI("Local/55558600051@default-04a0,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack [Dec 6 11:20:38] VERBOSE[4215] logger.c: [Dec 6 11:20:38] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0 [Dec 6 11:20:40] VERBOSE[4212] logger.c: [Dec 6 11:20:40] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:20:40] VERBOSE[4214] logger.c: [Dec 6 11:20:40] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:21:01] VERBOSE[4392] logger.c: [Dec 6 11:21:01] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:21:01] VERBOSE[4392] logger.c: [Dec 6 11:21:01] Found [Dec 6 11:21:01] VERBOSE[4392] logger.c: [Dec 6 11:21:01] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:21:01] VERBOSE[4401] logger.c: [Dec 6 11:21:01] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:21:01] VERBOSE[4401] logger.c: [Dec 6 11:21:01] Found [Dec 6 11:21:01] VERBOSE[4401] logger.c: [Dec 6 11:21:01] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:21:01] VERBOSE[4392] logger.c: [Dec 6 11:21:01] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:21:01] VERBOSE[4401] logger.c: [Dec 6 11:21:01] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:21:06] VERBOSE[4742] logger.c: [Dec 6 11:21:06] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:21:06] VERBOSE[4742] logger.c: [Dec 6 11:21:06] Found [Dec 6 11:21:06] VERBOSE[4742] logger.c: [Dec 6 11:21:06] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:21:06] VERBOSE[4742] logger.c: [Dec 6 11:21:06] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:21:48] VERBOSE[4880] logger.c: [Dec 6 11:21:48] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:21:48] VERBOSE[4880] logger.c: [Dec 6 11:21:48] Found [Dec 6 11:21:48] VERBOSE[4880] logger.c: [Dec 6 11:21:48] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:21:50] VERBOSE[4880] logger.c: [Dec 6 11:21:50] > Channel SIP/8003-00000005 was answered. [Dec 6 11:21:50] VERBOSE[4888] logger.c: [Dec 6 11:21:50] == Starting SIP/8003-00000005 at default,,1 failed so falling back to exten 's' [Dec 6 11:21:50] VERBOSE[4888] logger.c: [Dec 6 11:21:50] == Starting SIP/8003-00000005 at default,s,1 still failed so falling back to context 'default' [Dec 6 11:21:50] VERBOSE[4888] logger.c: [Dec 6 11:21:50] -- Sent into invalid extension 's' in context 'default' on SIP/8003-00000005 [Dec 6 11:21:50] VERBOSE[4888] logger.c: [Dec 6 11:21:50] -- Executing [i@default:1] Playback("SIP/8003-00000005", "invalid") in new stack [Dec 6 11:21:50] VERBOSE[4888] logger.c: [Dec 6 11:21:50] -- Playing 'invalid' (language 'en') [Dec 6 11:21:52] VERBOSE[4880] logger.c: [Dec 6 11:21:52] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:21:54] VERBOSE[4888] logger.c: [Dec 6 11:21:54] == Auto fallthrough, channel 'SIP/8003-00000005' status is 'UNKNOWN' [Dec 6 11:21:54] VERBOSE[4888] logger.c: [Dec 6 11:21:54] -- Executing [h@default:1] DeadAGI("SIP/8003-00000005", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack [Dec 6 11:21:54] VERBOSE[4888] logger.c: [Dec 6 11:21:54] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0 [Dec 6 11:22:01] VERBOSE[4940] logger.c: [Dec 6 11:22:01] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:22:01] VERBOSE[4940] logger.c: [Dec 6 11:22:01] Found [Dec 6 11:22:01] VERBOSE[4940] logger.c: [Dec 6 11:22:01] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:22:01] VERBOSE[4943] logger.c: [Dec 6 11:22:01] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:22:01] VERBOSE[4943] logger.c: [Dec 6 11:22:01] Found [Dec 6 11:22:01] VERBOSE[4943] logger.c: [Dec 6 11:22:01] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:22:01] VERBOSE[4943] logger.c: [Dec 6 11:22:01] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:22:01] VERBOSE[4940] logger.c: [Dec 6 11:22:01] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:22:06] VERBOSE[5298] logger.c: [Dec 6 11:22:06] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:22:06] VERBOSE[5298] logger.c: [Dec 6 11:22:06] Found [Dec 6 11:22:06] VERBOSE[5298] logger.c: [Dec 6 11:22:06] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:22:06] VERBOSE[5298] logger.c: [Dec 6 11:22:06] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:23:01] VERBOSE[5482] logger.c: [Dec 6 11:23:01] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:23:01] VERBOSE[5482] logger.c: [Dec 6 11:23:01] Found [Dec 6 11:23:01] VERBOSE[5482] logger.c: [Dec 6 11:23:01] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:23:01] VERBOSE[5485] logger.c: [Dec 6 11:23:01] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:23:01] VERBOSE[5485] logger.c: [Dec 6 11:23:01] Found [Dec 6 11:23:01] VERBOSE[5485] logger.c: [Dec 6 11:23:01] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:23:01] VERBOSE[5482] logger.c: [Dec 6 11:23:01] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:23:01] VERBOSE[5485] logger.c: [Dec 6 11:23:01] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:23:06] VERBOSE[5845] logger.c: [Dec 6 11:23:06] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:23:06] VERBOSE[5845] logger.c: [Dec 6 11:23:06] Found [Dec 6 11:23:06] VERBOSE[5845] logger.c: [Dec 6 11:23:06] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:23:06] VERBOSE[5845] logger.c: [Dec 6 11:23:06] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:23:45] VERBOSE[2994] logger.c: [Dec 6 11:23:45] == Refreshing DNS lookups. [Dec 6 11:23:45] VERBOSE[2994] logger.c: [Dec 6 11:23:45] == Refreshing DNS lookups. [Dec 6 11:24:01] VERBOSE[6032] logger.c: [Dec 6 11:24:01] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:24:01] VERBOSE[6032] logger.c: [Dec 6 11:24:01] Found [Dec 6 11:24:01] VERBOSE[6032] logger.c: [Dec 6 11:24:01] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:24:01] VERBOSE[6034] logger.c: [Dec 6 11:24:01] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:24:01] VERBOSE[6034] logger.c: [Dec 6 11:24:01] Found [Dec 6 11:24:01] VERBOSE[6034] logger.c: [Dec 6 11:24:01] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:24:01] VERBOSE[6032] logger.c: [Dec 6 11:24:01] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:24:01] VERBOSE[6034] logger.c: [Dec 6 11:24:01] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:24:06] VERBOSE[6395] logger.c: [Dec 6 11:24:06] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:24:06] VERBOSE[6395] logger.c: [Dec 6 11:24:06] Found [Dec 6 11:24:06] VERBOSE[6395] logger.c: [Dec 6 11:24:06] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:24:06] VERBOSE[6395] logger.c: [Dec 6 11:24:06] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:24:59] VERBOSE[6780] logger.c: [Dec 6 11:24:59] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:24:59] VERBOSE[6780] logger.c: [Dec 6 11:24:59] Found [Dec 6 11:24:59] VERBOSE[6780] logger.c: [Dec 6 11:24:59] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:24:59] NOTICE[6780] channel.c: Unable to request channel SIP/8002 [Dec 6 11:25:01] VERBOSE[6780] logger.c: [Dec 6 11:25:01] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:25:01] VERBOSE[6821] logger.c: [Dec 6 11:25:01] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:25:01] VERBOSE[6821] logger.c: [Dec 6 11:25:01] Found [Dec 6 11:25:01] VERBOSE[6821] logger.c: [Dec 6 11:25:01] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:25:01] VERBOSE[6825] logger.c: [Dec 6 11:25:01] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:25:01] VERBOSE[6825] logger.c: [Dec 6 11:25:01] Found [Dec 6 11:25:01] VERBOSE[6825] logger.c: [Dec 6 11:25:01] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:25:02] VERBOSE[6821] logger.c: [Dec 6 11:25:02] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:25:02] VERBOSE[6825] logger.c: [Dec 6 11:25:02] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:25:07] VERBOSE[7190] logger.c: [Dec 6 11:25:07] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:25:07] VERBOSE[7190] logger.c: [Dec 6 11:25:07] Found [Dec 6 11:25:07] VERBOSE[7190] logger.c: [Dec 6 11:25:07] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:25:07] VERBOSE[7190] logger.c: [Dec 6 11:25:07] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:25:17] VERBOSE[3056] logger.c: [Dec 6 11:25:17] -- Unregistered SIP '8003' [Dec 6 11:25:18] VERBOSE[3056] logger.c: [Dec 6 11:25:18] -- Registered SIP '8002' at 192.168.2.169 port 56252 [Dec 6 11:25:18] VERBOSE[3056] logger.c: [Dec 6 11:25:18] -- Saved useragent "eyeBeam release 1003s stamp 31159" for peer 8002 [Dec 6 11:25:18] NOTICE[3056] chan_sip.c: Peer '8002' is now Reachable. (8ms / 2000ms) [Dec 6 11:25:19] VERBOSE[7261] logger.c: [Dec 6 11:25:19] == Parsing '/etc/asterisk/manager.conf': [Dec 6 11:25:19] VERBOSE[7261] logger.c: [Dec 6 11:25:19] Found [Dec 6 11:25:19] VERBOSE[7261] logger.c: [Dec 6 11:25:19] == Manager 'sendcron' logged on from 127.0.0.1 [Dec 6 11:25:29] VERBOSE[7261] logger.c: [Dec 6 11:25:29] > Channel SIP/8002-00000006 was answered. [Dec 6 11:25:29] VERBOSE[7384] logger.c: [Dec 6 11:25:29] == Starting SIP/8002-00000006 at default,,1 failed so falling back to exten 's' [Dec 6 11:25:29] VERBOSE[7384] logger.c: [Dec 6 11:25:29] == Starting SIP/8002-00000006 at default,s,1 still failed so falling back to context 'default' [Dec 6 11:25:29] VERBOSE[7384] logger.c: [Dec 6 11:25:29] -- Sent into invalid extension 's' in context 'default' on SIP/8002-00000006 [Dec 6 11:25:29] VERBOSE[7384] logger.c: [Dec 6 11:25:29] -- Executing [i@default:1] Playback("SIP/8002-00000006", "invalid") in new stack [Dec 6 11:25:29] VERBOSE[7384] logger.c: [Dec 6 11:25:29] -- Playing 'invalid' (language 'en') [Dec 6 11:25:31] VERBOSE[7261] logger.c: [Dec 6 11:25:31] == Manager 'sendcron' logged off from 127.0.0.1 [Dec 6 11:25:33] VERBOSE[7384] logger.c: [Dec 6 11:25:33] == Auto fallthrough, channel 'SIP/8002-00000006' status is 'UNKNOWN' [Dec 6 11:25:33] VERBOSE[7384] logger.c: [Dec 6 11:25:33] -- Executing [h@default:1] DeadAGI("SIP/8002-00000006", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack [Dec 6 11:25:33] VERBOSE[7384] logger.c: [Dec 6 11:25:33] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0

i want join 8002 but icant

sorry there are no available sessions
but i can login 8001 agent001

Posted: **Thu Dec 06, 2012 12:29 pm**

bbakirtas wrote:how i can edit Customer Information or add field?

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

Posted: **Thu Dec 06, 2012 12:38 pm**

oke
goautodial-ce-2.1 final.iso

Posted: **Thu Dec 06, 2012 12:51 pm**

vicidial version with build

Posted: **Fri Dec 07, 2012 2:40 am**

VERSION: 2.4-309a
BUILD: 110430-1642
© 2011 ViciDial Group

Posted: **Fri Dec 07, 2012 3:46 am**

my sip-vicidial.conf

Code: Select all: [goautodial] disallow=all allow=ulaw allow=alaw type=friend username=username secret=pass host=host dtmfmode=rfc2833 fromhost=host fromuser=username qualify=yes insecure=port canreinvite=yes nat=yes [8001] username=8001 secret=goautodial accountcode=8001 callerid="8001" <00000> mailbox=8001 context=default disallow=all allow=ulaw allow=alaw allow=g729 type=friend host=dynamic [8002] username=8002 secret=goautodial accountcode=8002 callerid="8002" <00000> mailbox=8002 context=default disallow=all allow=ulaw allow=alaw allow=g729 type=friend host=dynamic [8003] username=8003 secret=goautodial accountcode=8003 callerid="8003" <0000000000> mailbox=8003 context=default disallow=all allow=ulaw allow=alaw allow=g729 type=friend host=dynamic [8004] username=8004 secret=goautodial accountcode=8004 callerid="8004" <0000000000> mailbox=8004 context=default disallow=all allow=ulaw allow=alaw allow=g729 type=friend host=dynamic [8005] username=8005 secret=goautodial accountcode=8005 callerid="8005" <0000000000> mailbox=8005 context=default disallow=all allow=ulaw allow=alaw allow=g729 type=friend host=dynamic [9001] username=9001 secret=goautodial accountcode=9001 callerid="" <000> mailbox=9001 context=default disallow=all allow=ulaw allow=alaw allow=g729 type=friend host=dynamic [9003] username=9003 secret=goautodial accountcode=9003 callerid="9003" <00093> mailbox=9003 context=default disallow=all allow=ulaw allow=alaw allow=g729 type=friend host=dynamic

my extensions-vicidial.conf

Code: Select all: ; Phones direct dial extensions: exten => 8001,1,Dial(SIP/8001|60|) exten => 8001,2,Goto(default,850266666666668001,1) exten => 8002,1,Dial(SIP/8002|60|) exten => 8002,2,Goto(default,850266666666668002,1) exten => 8003,1,Dial(SIP/8003|60|) exten => 8003,2,Goto(default,850266666666668003,1) exten => 8004,1,Dial(SIP/8004|60|) exten => 8004,2,Goto(default,850266666666668004,1) exten => 8005,1,Dial(SIP/8005|60|) exten => 8005,2,Goto(default,850266666666668005,1) exten => 9001,1,Dial(SIP/9001|60|) exten => 9001,2,Goto(default,850266666666669001,1) exten => 9003,1,Dial(SIP/9003|60|) exten => 9003,2,Goto(default,850266666666669003,1)

eyebeam say : "Sorry, not a valid extension, please try again"
goautodial say : "Sorry, there are no available sessions"
only one agent can be login no more

Posted: **Fri Dec 07, 2012 6:12 am**

i fixed it
update conference table in mysql and its work

next question how i limited to auto calls
system online 10 auto call only?
how i can do its 20

Posted: **Fri Dec 07, 2012 6:16 am**

alright.

If I guess right what your thinking...
its the setting: "Auto Dial Limit:" under "System Settings"

Posted: **Fri Dec 07, 2012 6:55 am**

thanks
i changed to 20 but im looking Real-Time All Campaigns Summary its show 10 calling

Posted: **Fri Dec 07, 2012 7:12 am**

did you change the ratio to 20 for the specific campaign too?

Posted: **Fri Dec 07, 2012 7:23 am**

i fixed
admin -> servers VICIDIAL TRUNKS FOR THIS SERVER:

Posted: **Fri Dec 07, 2012 7:46 am**

Great!
And a post-back with the solution, thats good!

But ratio 20 sounds a bit extreme... well well

Posted: **Fri Dec 07, 2012 8:23 am**

yes its extreme we testing goautodial

my big problem is answering machines
answering machine come to my agents
i wanna answering machines not come to my agents

Posted: **Fri Dec 07, 2012 10:01 am**

i need quality call control goautodial has a quality call but this link say (http://www.vicidial.org/docs/Vicidial_Q ... ual_v1.pdf) you must install??

i must install quality call control ??

Posted: **Fri Dec 07, 2012 4:05 pm**

all you need for that is to upgrade to the latest version of Vicidial (it's built-in to trunk now).

You can upgrade your Vicidial in that server, but you'll lose the pretty goautodial agent screen. On the other hand, you'll gain a lot of the new stuff (including QC).

Or you can just install with Vicibox instead of GoAuto and it will take you all the way up to latest trunk just by installing.

It is possible to install just QC, but not from the Vicidial servers, and it is only available for specific Vicidial Versions (others may require a bit of tweaking to the DIFFs to get a clean installation). And beware that the upgrade path using that version is not perfect either as there were a few changes that may affect upgrade down the road to the built-in QC from the DIFF file version before QC became part of Vici.

Posted: **Mon Dec 10, 2012 6:17 am**

next question

i wanna 1 lead using 2 campaign

vicidial.org

Goautodial problems

Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems

Re: Goautodial problems