Page 1 of 1

GoAutodial Upgrade

PostPosted: Fri Dec 28, 2012 3:45 pm
by ctc_olsen
Happy Holidays to all! I searched the thread and I can't find anything related to my concern. We are looking to upgrade our current vicidial server, I searched for the latest version at goautodial.org, it says the latest is version 2.1?

This is our current version.

VERSION: 2.2.1-237
BUILD: 100510-2015

Can anyone point me to the right direction on what the latest version is, where to upgrade it and is there a quick guide in doing this? Thank you very much!

Re: GoAutodial Upgrade

PostPosted: Wed Jan 02, 2013 12:12 pm
by ctc_olsen
Bump. Anyone please? I think we are using GoAutoDial now. How and where do I check the version of it? I think we are using GoautoDial CE but not sure if it's 2.1 or 2.0.

Re: GoAutodial Upgrade

PostPosted: Thu Jan 03, 2013 4:02 am
by striker
if you are using goautodial ce .20 then you can upgrade to ce2.1 below is the link

http://goautodial.org/projects/goautodi ... autodial21


if want to upgrade to latest vicidial version (not goautodial) below is the link
http://wiki.vicidial.org/index.php/SVN:howto

Note: for safer side take db backup befor upgrading.

Re: GoAutodial Upgrade

PostPosted: Thu Jan 03, 2013 1:08 pm
by ctc_olsen
Hi Striker. Thanks for the reply. We have cloned the the box itself already. I guess we are safe on back up issues. I only have one question for now. How do I know or check if I have GoAutoDial CE 2.0 or 2.1?

Re: GoAutodial Upgrade

PostPosted: Thu Jan 03, 2013 11:10 pm
by striker
some basic
ce 2.0 uses vicidial version 2.2.1
ce 2.1 uses vicidial version 2.4.x
below pic will show some difference
Image

Re: GoAutodial Upgrade

PostPosted: Fri Jan 04, 2013 1:52 pm
by ctc_olsen
Thanks striker. I guess that would make us CE 2.0 since I get this at GUI.

VERSION: 2.2.1-237
BUILD: 100510-2015

Will try the upgrade. Thank you.

Re: GoAutodial Upgrade

PostPosted: Sat Jan 05, 2013 6:59 pm
by williamconley
Of course, if you have not Customized your scripts at all, you can back up the DB and install Vicibox. Then restore your DB and upgrade just the DB to match your SVN version ... and now you'll have the latest-greatest Vicidial version (with Quality Control and Email Queuing).

also of note: You do not ever need to actually upgrade your "GoAutoDial" or your "Vicibox" versions. The latest version of Vicidial can be upgraded inside any prior install. Once Vicidial is running ... you need only use the SVN upgrade instructions for Vicidial and the Vicidial will upgrade without modifying Goautodial or vicibox at all. No need to. Since goautodial and vicibox are merely installers anyway, the entire goal is to get Vicidial running and/or upgraded. Once it is installed, upgrading Vicidial does not require modifications to the OS. (but always say "YES" to the question of loading the "sample .conf files" during an upgrade to get the latest toys working in Vicidial!).

Re: GoAutodial Upgrade

PostPosted: Sun Jan 06, 2013 9:23 am
by ctc_olsen
Thank you very much William and Striker! The upgrade went smooth, and I wasn't expecting that. I followed the steps at

http://goautodial.org/projects/goautodi ... autodial21 - Upgrade Notes from Goautodial 2.0 to Goautodial 2.1

I did not upgrade our database anymore. The process only took around 10 minutes!

Before:
VERSION: 2.2.1-237
BUILD: 100510-2015

After:
VERSION: 2.4-309a
BUILD: 110430-1642
© 2011 ViciDial Group

I edited my post. I just realized that version 2.4 is the latest stable version and that 2.6 is technically the latest but still not declared as stable. However, when I upgraded my database, I got this error.

Code: Select all
[root@go ~]# mysql -f -u #### -p --database=asterisk < /usr/local/src/astguiclient-2.4-build-110430-1642/extras/upgrade_2.4.sql
Enter password:
ERROR 1062 (23000) at line 60: Duplicate entry 'CALLNOTES' for key 1
ERROR 1044 (42000) at line 280: Access denied for user '####'@'localhost' to database 'asterisk'
ERROR 1044 (42000) at line 281: Access denied for user '####'@'localhost' to database 'asterisk'
ERROR 1091 (42000) at line 587: Can't DROP 'uniqueid'; check that column/key exists
You have new mail in /var/spool/mail/root
[root@go ~]#


Instead of root, I used a user account with admin access. I still have to test outbound calling but GUI looks good. Can I simply assume that the upgrade went well?

If no, is it safe to do the database upgrade again and this time, use "root"? This quite scares me before trying anything. Quoting William's posts from another thread.

Code: Select all
there could have been some residual effect (ie: damage already done)

Re: GoAutodial Upgrade

PostPosted: Mon Jan 07, 2013 9:05 am
by ctc_olsen
Anyone please? On the database upgrade from ce2.0 to ce 2.1 i got this error.

Code: Select all
ERROR 1044 (42000) at line 280: Access denied for user '####'@'localhost' to database 'asterisk'


Can I assume that this is normal and everything went well?

Re: GoAutodial Upgrade

PostPosted: Mon Jan 07, 2013 9:42 am
by DomeDan
No, the script failed.

grant privileges to the asterisk database to user #### or just run it as root

Re: GoAutodial Upgrade

PostPosted: Mon Jan 07, 2013 11:05 am
by ctc_olsen
I ran it as root. We will test this may few days from now and I just hope everything will work well. Thanks!

Re: GoAutodial Upgrade

PostPosted: Sun Jan 13, 2013 10:24 am
by gardo
You can check /etc/goautodial-release for the GoAutoDial version.

Re: GoAutodial Upgrade

PostPosted: Sun Jan 13, 2013 1:31 pm
by ctc_olsen
[xxxx@go archive]# cat /etc/goautodial-release
cat: /etc/goautodial-release: No such file or directory

Am I missing something? We will be testing this in production tomorrow. God help me! :)

Re: GoAutodial Upgrade

PostPosted: Tue Jan 15, 2013 10:07 pm
by gardo
If you upgraded from 2.0, the file should be:

/etc/vicidialnow-release