NO LIVE CALLS WAITING
Posted: Tue Jan 29, 2013 4:42 pm
Hi guys!
i'm really a newbie in comes with the dialer. I really need help. we have a goautodial with tow seperate servers for asterisk and database. I had so much problem with our dialer. but i need a immediate action on NO LIVE CALLS WAITING on the agents. The can manualy dial a number with out any problem but when the calls are not coming in when we use the web client. this problem just occurred and i dont know waht make this happen. it's driving me crazy and affecting our small business.. please advise!!! thank you!!!!!!!
i'm really a newbie in comes with the dialer. I really need help. we have a goautodial with tow seperate servers for asterisk and database. I had so much problem with our dialer. but i need a immediate action on NO LIVE CALLS WAITING on the agents. The can manualy dial a number with out any problem but when the calls are not coming in when we use the web client. this problem just occurred and i dont know waht make this happen. it's driving me crazy and affecting our small business.. please advise!!! thank you!!!!!!!