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problem rigestering phones from internet

PostPosted: Thu Jan 31, 2013 7:57 am
by rnivar
Intel core 2 duo 1.8ghz
2gb memory ddr2
160gb hardrive
Goautodial ce 2.1

I setup My dialer to ne accessed from internet it works fine Im able to see interface and everything My only problem Its When i try to register thé phones never connect i changed My internal ip to 10.x.x.x.x and update ir on thé server, i checked on thé servers list on admin that still showing 192.158.1.2 as thé serveur.

On thé phones Im putting My public ip thé Same i use to access thé server from internet

I néed your help hits..

Re: problem rigestering phones from internet

PostPosted: Thu Jan 31, 2013 6:21 pm
by williamconley
1) Welcome to the Party! 8-)

2) Consider installing with Vicibox.com's iso instead of Goautodials iso unless you require CentOS or the Pretty Agent screen. More support options and more recent versions of the software (plus you get about 2" of the top of all your manager screens back from the logo! LOL).

3) Some helpful hints since you are new:

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

4) If you see the wrong IP in the Admin->Servers list, you have not yet properly run the admin_update_server_ip.pl script in /usr/share/astguiclient which is required to update the IP everywhere. There is a web button to accomplish this in Goautodial, but we don't use Goautodial much (and it has been known to misfire ...). It does not hurt to run this script several times. :)

A reboot is required after running it.