SoftPhone Hangups when Agent Clicks on HANG UP in the screen
Posted: Wed Apr 24, 2013 1:19 am
Installation method: Goautodial 2.1 on CentOS 5.9 minimal 64 Bit.
processor Quad Core Xeon; 32 GB RAM
VERSION: 2.4-309a
BUILD: 110430-1642
I refereed this link for installation http://goautodial.org/projects/goautodialce/wiki/64bit
Hello Forum,
I am running this setup with 25 Agents for Inbound only. Suddenly Agents started complaining that they got disconnected meetme session in softphone when they clicking on Hangup Button on Agent Panel.
This issue looks similar to http://www.vicidial.org/VICIDIALforum/v ... hp?t=20243.
Also I have confirmed that $volumecontrol_active is set to value 1 in goautodial-agent/vicidial.php
any help is greatly appreciated!
processor Quad Core Xeon; 32 GB RAM
VERSION: 2.4-309a
BUILD: 110430-1642
I refereed this link for installation http://goautodial.org/projects/goautodialce/wiki/64bit
Hello Forum,
I am running this setup with 25 Agents for Inbound only. Suddenly Agents started complaining that they got disconnected meetme session in softphone when they clicking on Hangup Button on Agent Panel.
This issue looks similar to http://www.vicidial.org/VICIDIALforum/v ... hp?t=20243.
Also I have confirmed that $volumecontrol_active is set to value 1 in goautodial-agent/vicidial.php
any help is greatly appreciated!