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Delete admin pls

PostPosted: Mon May 27, 2013 3:21 am
by anel
Hello my english is a little bad

i need help pls someone..
i have delete the admins and i cant login in the adminpanel now can someone pls help me ?
i need to access the admin panel how can i access now ?

Re: Delete admin pls

PostPosted: Mon May 27, 2013 3:47 am
by anel
one question can i fix it maybe ?

Re: Delete admin pls

PostPosted: Mon May 27, 2013 4:35 am
by DomeDan
There is several post regarding this on the forum, here is one: http://www.vicidial.org/VICIDIALforum/v ... hp?t=15384

Re: Delete admin pls

PostPosted: Mon May 27, 2013 5:59 am
by anel
the problem is i have delete the admin :/

Re: Delete admin pls

PostPosted: Mon May 27, 2013 6:25 am
by DomeDan
Then create a new admin using mysql,
or just update a existing user and give that one full admin access:

update vicidial_users set user_level='9' where user='USERNAME';

Re: Delete admin pls

PostPosted: Mon May 27, 2013 6:50 am
by anel
DomeDan wrote:Then create a new admin using mysql,
or just update a existing user and give that one full admin access:

update vicidial_users set user_level='9' where user='USERNAME';


now its ok thx a lot

Re: Delete admin pls

PostPosted: Mon May 27, 2013 7:32 am
by anel
Is it possible that I deleted the admin deleting some things that are needed for vicidial to work or will it all work normally?

Re: Delete admin pls

PostPosted: Mon May 27, 2013 7:37 am
by DomeDan
You're welcome!

the users VDAD and VDCL is needed for vicidial to work properly, I dont know about the 6666 user

Re: Delete admin pls

PostPosted: Mon May 27, 2013 8:06 am
by anel
DomeDan wrote:You're welcome!

the users VDAD and VDCL is needed for vicidial to work properly, I dont know about the 6666 user

i go users and show users and i dont have the users VDAD and VDCL :/ can i add this users manual ?

Re: Delete admin pls

PostPosted: Mon May 27, 2013 8:16 am
by DomeDan
did you click on "show all users"? you might have that link depending on what build you're using
else you can check in the mysql table if its there

Re: Delete admin pls

PostPosted: Tue May 28, 2013 12:39 am
by anel
DomeDan wrote:did you click on "show all users"? you might have that link depending on what build you're using
else you can check in the mysql table if its there

yes i have click and dont have it ? it a problem ? when i call manual i hear in the headset thats not valid something ://

Re: Delete admin pls

PostPosted: Tue May 28, 2013 4:12 am
by DomeDan
Yeah, I'm pretty sure you need them, here is what you need:
Code: Select all
username   password    name                 user level   user group
VDAD       donotedit   Outbound Auto Dial   7            ADMIN
VDCL       donotedit   Inbound No Agent     7            ADMIN

create them and see if that solves your problem, else you can try to search for the next error

Re: Delete admin pls

PostPosted: Tue May 28, 2013 4:26 am
by anel
i added them must i have the default option or for VDAD and VDCL or change something ?
because i have the same problem i cant make a call :/

Re: Delete admin pls

PostPosted: Tue May 28, 2013 5:06 am
by DomeDan
I guess its the default options.

then google what you hear in the headset: "thats not valid something" and use "site:vicidial.org" to find vicidial related topics

I guess its "extension", so post your dialplan, asterisk CLI output (when the voice is speaking) and all other info like build, install method etc.
post this in a new topic named "thats not valid something" because I guess its not related to deletion of admin accounts

Re: Delete admin pls

PostPosted: Tue May 28, 2013 5:18 am
by anel
ok thank you very much :)) you help a lot :)

Re: Delete admin pls

PostPosted: Tue May 28, 2013 8:51 am
by anel
you can delete the topic :)