GoAutoDial 3 "My Call Back"

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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GoAutoDial 3 "My Call Back"

Postby Nefariousparity » Sat Jun 01, 2013 12:22 am

Hi, I had a request today from an agent saying that they liked it on their campaign when they went to set a "Call Back", that "My Call Back Only" was always set. I have looked all over GoAutoDial 3, and can't seem to find the option to set that.

Thank you in advance, Chris.
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
Nefariousparity
 
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Re: GoAutoDial 3 "My Call Back"

Postby gardo » Sat Jun 01, 2013 2:26 am

You just need to check the tickbox "My Callback Only" when dispositioning the call as "Call Back" on the agent UI.
http://goautodial.com
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Re: GoAutoDial 3 "My Call Back"

Postby Nefariousparity » Sat Jun 01, 2013 2:39 am

But int he previous version of GoAutoDial. There was an option to have that permanently turned on. Is there a way to do that now? Like I can edit a config file if I have to?
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
Nefariousparity
 
Posts: 327
Joined: Wed Sep 12, 2012 7:01 pm

Re: GoAutoDial 3 "My Call Back"

Postby gardo » Sat Jun 01, 2013 2:45 am

You can use the default Vicidial admin UI for that. The URL is:

http://$IP_ADDRESS/vicidial/admin.php
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
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Location: Manila, 1004

Re: GoAutoDial 3 "My Call Back"

Postby Nefariousparity » Sat Jun 01, 2013 2:58 am

Ahh dude, Ahh dude! Thank you so much! Thank you thank!
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
Nefariousparity
 
Posts: 327
Joined: Wed Sep 12, 2012 7:01 pm


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