GoAutoDial 3 "My Call Back"
Posted:
Sat Jun 01, 2013 12:22 amby Nefariousparity
Hi, I had a request today from an agent saying that they liked it on their campaign when they went to set a "Call Back", that "My Call Back Only" was always set. I have looked all over GoAutoDial 3, and can't seem to find the option to set that.
Thank you in advance, Chris.
Re: GoAutoDial 3 "My Call Back"
Posted:
Sat Jun 01, 2013 2:26 amby gardo
You just need to check the tickbox "My Callback Only" when dispositioning the call as "Call Back" on the agent UI.
Re: GoAutoDial 3 "My Call Back"
Posted:
Sat Jun 01, 2013 2:39 amby Nefariousparity
But int he previous version of GoAutoDial. There was an option to have that permanently turned on. Is there a way to do that now? Like I can edit a config file if I have to?
Re: GoAutoDial 3 "My Call Back"
Posted:
Sat Jun 01, 2013 2:45 amby gardo
You can use the default Vicidial admin UI for that. The URL is:
http://$IP_ADDRESS/vicidial/admin.php
Re: GoAutoDial 3 "My Call Back"
Posted:
Sat Jun 01, 2013 2:58 amby Nefariousparity
Ahh dude, Ahh dude! Thank you so much! Thank you thank!