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Survey press 1 drop calls during transfer

PostPosted: Fri Jul 05, 2013 10:17 pm
by fjeanmar
I installed goautodial 3.0 server. I setup a survey press 1 test campaign. When I test the campaign it will say it is transferring to a poll taker for more info and then 80% of the calls will hangup. Can anyone help?

Hi there

PostPosted: Fri Jul 05, 2013 10:40 pm
by johnpozycjo
I think that you have right.

Re: Survey press 1 drop calls during transfer

PostPosted: Sat Jul 06, 2013 4:06 am
by gardo
Can you post your Asterisk CLI here?

Re: Survey press 1 drop calls during transfer

PostPosted: Sat Jul 06, 2013 1:24 pm
by williamconley
And your survey settings. And I note you say that 80% will hang up ... so 20% actually work? And where do they go exactly? Is it possible that you have a limit on the number of calls that can pass (are they sending to your cell phone or a call center in India?)

Always post your Vicidial Version with Build.