Goautodial Survey with No digits
Posted:
Thu Sep 26, 2013 7:54 amby bbakirtas
My survey working if you press 1 but i dont want press digits
i wanna survey say "please wait" and transfer to agent
how can i do this?
My goautodial version
VERSION: 2.4-309a
BUILD: 110430-1642
Re: Goautodial Survey with No digits
Posted:
Sun Sep 29, 2013 4:30 pmby gardo
You need to upgrade to GOautodial CE 3.0. You can easily create broadcast/survey campaigns via the "Add New Campaign" wizard. You can check the HOWTOs here:
http://goautodial.org/projects/goautodialce/wiki/HowTos3.
Re: Goautodial Survey with No digits
Posted:
Sun Sep 29, 2013 8:21 pmby williamconley
It is not necessary to upgrade Vicidial or Goautodial to change the default behavior of a Survey. Just read the manual for "what happens if no button is pressed". Test it with a call to your own cell. If it drops / hangs up if you don't press a button, change the setting for "Survey No-Response Action" to the other setting and test again.