why not agent_talk_sec didn't update in CALLCARD function?

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why not agent_talk_sec didn't update in CALLCARD function?

Postby alley » Sat Jan 31, 2015 11:10 pm

Hello,
I just use CALLCARD functions right now,and found that the TALK MIN in callcard_admin.php didn't update,then,I check the mysql,and found agent_talk_sec in callcard_log didn't update too,I found this problem on another PC,how can I resolve it?I feel appreciate if anybody can help me,thank you!

I also setting the campaign below:
- Start Call URL: "&minuteswarning=1&callcard=1" or "&minuteswarning=1&callcard=1&nextstep=HANGUP&destination=8300&nextmessage=timeout_hangup&"
- Dispo URL: "&callcard=--A--talk_time_min--B--"

Call Log for this Card ID:
# DATE CallerID DID START MIN TALK MIN AGENT AGENT DATE AGENT DISPO
6 2015-02-01 11:14:42 0000000000 50 0 fengjia 2015-02-01 11:14:56
7 2015-02-01 11:26:30 0000000000 50 0 fengjia 2015-02-01 11:26:39
8 2015-02-01 11:30:31 0000000000 50 0
9 2015-02-01 11:39:06 0000000000 50 0 fengjia 2015-02-01 11:39:15
10 2015-02-01 11:50:08 0000000000 50 0 fengjia 2015-02-01 11:50:17
11 2015-02-01 11:51:38 037960869610 50 0 fengjia 2015-02-01 11:52:13

callcard_log in mysql:
uniqueid card_id balance_minutes_start call_time agent_time dispo_time agent agent_dispo agent_talk_sec agent_talk_min phone_number inbound_did
1422761181.16 19080003 50 2015-02-01 11:26:30 2015-02-01 11:26:39 NULL fengjia 0 0 0000000000
1422761944.26 19080003 50 2015-02-01 11:39:06 2015-02-01 11:39:15 NULL fengjia 0 0 0000000000
1422762600.36 19080003 50 2015-02-01 11:50:08 2015-02-01 11:50:17 NULL fengjia 0 0 0000000000
1422762690.39 19080003 50 2015-02-01 11:51:38 2015-02-01 11:52:13 NULL fengjia 0 0 037960869610
alley
 
Posts: 16
Joined: Fri Oct 24, 2014 9:42 am

Re: why not agent_talk_sec didn't update in CALLCARD functio

Postby alley » Sat Jan 31, 2015 11:11 pm

My govicidial version is Govicidial CE 2.1
alley
 
Posts: 16
Joined: Fri Oct 24, 2014 9:42 am


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