Creating a script for predictive mode

[vicinew]

Hi all,
I'm new here. I'm using ViciDialNow - GoAutoDial since short time.
I have 15agents but the predictive mode still place calls too slowly, sometimes avg wait time is over 3 minutes.
Autodial mode is too aggressive an I want drop call are not over 5%
Someone can help me in well tuning this campaign or writing a predictive script.
Thanks all.
Regards,

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GoAutoDial Vers: GoAdmin 3.3-1406088000
Distr. GoAutoDial CE 3.3
Kernel Version 2.6.18-371.11.1.el5 (SMP)
Processors 8 Intel Xeon CPU E3-1240 v3 3.40GHz
CPU 3GHz
R.A.M. 16Gb

[lasthuman]

try using, Available Only Tally: to N. when agents are logged, tyr you wil get better results on call flow

[vicinew]

Hi, thanks for your answer. Are there any another trik to keep cal flow high and avg wait time low?
Now I'm using only predictive mode because of dropped %. In Italy drop % must be not over 5%.