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ViciDial Tech assistance
Posted:
Fri Jun 10, 2016 12:05 pmby sidhvici
Hi
My Vicidial Dialer is not working .
I unable to send calls .
Can anyone help?
Thanks
Re: ViciDial Tech assistance
Posted:
Sat Jun 11, 2016 4:03 amby striker
hi
post you issue, also post your setup like goautodia version, voip trunk or pri trunk.
Re: ViciDial Tech assistance
Posted:
Mon Jun 27, 2016 5:25 amby aicha
Hi everybody!
I ViciDial install on my machine, but I can not get to use it.
I am just doing an internal test, ie make a call between two agents of the call center and a sip client. but I know how to proceed.
please help me it is for a project to recover this week.
Re: ViciDial Tech assistance
Posted:
Tue Jun 28, 2016 3:47 pmby williamconley
1) Use the installation instructions available in the PDF at Vicibox.com
2) After installation is completed, use the Vicidial Manager's Manual available at EFLO.net (free!). Start at page 1 and do not skip anything until all the features you desire actually work. I repeat: Don't skip anything (no matter how smart you are).
3) If you bump into a problem, you'll be on a page with appropriate keywords in the Vicidial manager's manual. Use those keywords to search for a solution. If that fails, you can open a ticket with details about this specific problem, along with the Manual Version and page number/line number. Of course, you should also include your Vicidial version with Build and your Vicibox Version from the install CD.
4) We'll walk you through the details of the fix, if you provide us with the details of your problem and system.