Two simultaneous calls on an agent meetme
Posted: Fri Jun 08, 2018 7:01 am
I have a blended campaign, which makes automatic calls and receives calls from a DID.
However in some situations the agents receive two simultaneous calls in the meetme, we don't know how reproduce this.
These agents are logged into the campaign and associated with a inbound group.
Any idea what can cause this and how to solve it?
Thanks
Setup:
goautodial 3.3
Intel(R) Xeon(R) CPU E5-2666 v3 @ 2.90GHz
8 GB RAM
However in some situations the agents receive two simultaneous calls in the meetme, we don't know how reproduce this.
These agents are logged into the campaign and associated with a inbound group.
Any idea what can cause this and how to solve it?
Thanks
Setup:
goautodial 3.3
Intel(R) Xeon(R) CPU E5-2666 v3 @ 2.90GHz
8 GB RAM