vicidial.org

Hi All,

I entered to /var/spool/asterisk/monitor and i found:

20080327-173414_193492135-in.wav
20080327-173414_193492135-out.wav
DONE
ORIG

So, in one record is the voice of the client and in the other the voice of the telemarketer. I need to mix them. How could i do that?

Also, how could i change the name format of the records?

Thanks in advance.

Best regards,

Mario

just take a look inside the DONE directory.

First, I entered to /var/spool/asterisk/monitor and i found:

20080327-173414_193492135-in.wav
20080327-173414_193492135-out.wav
DONE
ORIG

The DONE directory was empty.

And now i found:

[root@vicidialnow monitor]# ls
DONE
ORIG

And the DONE directory isnt empty:
[root@vicidialnow DONE]# ls
20080327-173414_193492135-all.wav

When did it change? The records are mixed in an especific hour of the day or in a certain period of days?

Thanks

yes, check your crontab entries the first one.

Hi There,

I have installed RC2 Successfully and everything is working perfect till Predictive Dialer. The Problem presently I am having is I don't have DONE and ORIG Folder in Monitor and not getting sound files recording where its saving??

you should check the manager's interface if it set for recording

the location of the recordings is in /var/spool/asterisk/monitor

Hi

I got sound files under /var/spool/asterisk/monitorDone

But its recording in GSM and wav is there any way I can save those files to mp3 in MP3 Folder after converting from wav.

Thanks

Check out the new audio processing scripts that are included with 2.0.4.1rc2. They have an option for converting to MP3.

mario.andres wrote:Hi All,

I entered to /var/spool/asterisk/monitor and i found:

20080327-173414_193492135-in.wav
20080327-173414_193492135-out.wav
DONE
ORIG

So, in one record is the voice of the client and in the other the voice of the telemarketer. I need to mix them. How could i do that?

In mine both voices are in one file and the other file is empty

Matt: is this normal? if it is, can I stop using the script that joins the files and just kee the originals?

And a side question... can I use MixMonitor instead of Monitor?

Thanks,

Yes you can use the VICIDIAL-only recording script included with 2.0.4.1rc2. This does not mix anything together.

No reason to use MixMonitor.

mflorell wrote:Yes you can use the VICIDIAL-only recording script included with 2.0.4.1rc2. This does not mix anything together.

No reason to use MixMonitor.

ok... upgrade, here we go

mflorell wrote:Check out the new audio processing scripts that are included with 2.0.4.1rc2. They have an option for converting to MP3.

Where these scripts are stored and how should i active those.

thanks

Did you read the UPGRADE document?