MANUAL DIAL

[mario.andres]

Hi All,

I have a problem when i try to do Manual Dial.

I'm from Peru, so i configure my extension.conf:

exten => _9511XXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9511XXXXXXX,2,Dial(${SIP_PROVIDER}${EXTEN:1},55,o)
exten => _9511XXXXXXX,3,Hangup

exten => _95119XXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _95119XXXXXXX,2,Dial(${SIP_PROVIDER}${EXTEN:1},55,o)
exten => _95119XXXXXXX,3,Hangup

Well, the problem is the following one:

When i select the option manual dial,vicidial shows me a screen to write:

Dial Code: (This is usually a 1 in the USA-Canada)
Phone Number: (12 digits max - digits only)

I write:

Dial Code: 51
Phone Number: 19XXXXXXX

When i select the option to DIAL the number, In the next screen Vicidial shows me as Dial Code: 1 in spite of i wrote 51. So if i rewrite this option and i write 51, i can call without any problem.

The same problem happens when I select the FAST DIAL option.

How do i fix this problem?

Thanks in advance.

Best regards,

Mario

[mflorell]

What do you see it dial in the Asterisk CLI?

[mario.andres]

If i dont make any change, it will call with Dial Code 1 but the dial code must be 51 as i wrote in the manual Dial Interface. If i rewrite the dial code in the agent interface, the agent can make the call without problem.

[mflorell]

Please post a bug to the issue tracker so that we can look into this.

[Op3r]

Hello mario

Please post the output of the asterisk cli.

Then also did you remember to turn off the Omit Phone Code?

[mario.andres]

Well, maybe this is the problem. How could i turn off the Omit Phone Code.