vicidial.org

Hi All,

I have a problem when i try to do Manual Dial.

I'm from Peru, so i configure my extension.conf:

exten => _9511XXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9511XXXXXXX,2,Dial(${SIP_PROVIDER}${EXTEN:1},55,o)
exten => _9511XXXXXXX,3,Hangup

exten => _95119XXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _95119XXXXXXX,2,Dial(${SIP_PROVIDER}${EXTEN:1},55,o)
exten => _95119XXXXXXX,3,Hangup

Well, the problem is the following one:

When i select the option manual dial,vicidial shows me a screen to write:

Dial Code: (This is usually a 1 in the USA-Canada)
Phone Number: (12 digits max - digits only)

I write:

Dial Code: 51
Phone Number: 19XXXXXXX

When i select the option to DIAL the number, In the next screen Vicidial shows me as Dial Code: 1 in spite of i wrote 51. So if i rewrite this option and i write 51, i can call without any problem.

The same problem happens when I select the FAST DIAL option.

How do i fix this problem?

Thanks in advance.

Best regards,

Mario

What do you see it dial in the Asterisk CLI?

If i dont make any change, it will call with Dial Code 1 but the dial code must be 51 as i wrote in the manual Dial Interface. If i rewrite the dial code in the agent interface, the agent can make the call without problem.

Please post a bug to the issue tracker so that we can look into this.

Hello mario

Please post the output of the asterisk cli.

Then also did you remember to turn off the Omit Phone Code?

Well, maybe this is the problem. How could i turn off the Omit Phone Code.