I CANT RECORD HOUR FOR CALLBACKS
Posted: Wed Apr 09, 2008 6:47 pmHI All,
When i try to Scheduled Callbacks, i have to select the date and hour but VICIDIAL only insert in the vicidial_callback table the date and the hour is not inserted.
1001 | USERONLY | NULL | AGENTS |
| 13 | 10057 | 101 | TMK1 | LIVE | 2008-04-09 19:34:10 | 2008-04-09 00:00:00 | 2008-04-09 19:35:01 | 1001 | USERONLY | NULL | AGENTS |
| 14 | 10062 | 101 | TMK1 | ACTIVE | 2008-04-09 19:40:58 | 2008-04-11 00:00:00 | 2008-04-09 19:40:58 | 1001 | USERONLY | Llamar a las 9am | AGENTS |
| 15 | 10064 | 101 | TMK1 | LIVE | 2008-04-09 19:42:47 | 2008-04-09 00:00:00 | 2008-04-09 19:43:01 | 1001 | USERONLY | NULL | AGENTS |
+-------------+---------+---------+-------------+----------+---------------------+---------------------+---------------------
LEAD LIST CAMPAIGN ENTRY DATE CALLBACK DATE USER RECIPIENT STATUS GROUP
10057 101 TMK1 2008-04-09 19:34:10 2008-04-09 00:00:00 1001 USERONLY LIVE AGENTS
10064 101 TMK1 2008-04-09 19:42:47 2008-04-09 00:00:00 1001 USERONLY LIVE AGENTS
10062 101 TMK1 2008-04-09 19:40:58 2008-04-11 00:00:00 1001 USERONLY ACTIVE AGENTS
Please, what could be happening?
When i try to Scheduled Callbacks, i have to select the date and hour but VICIDIAL only insert in the vicidial_callback table the date and the hour is not inserted.
1001 | USERONLY | NULL | AGENTS |
| 13 | 10057 | 101 | TMK1 | LIVE | 2008-04-09 19:34:10 | 2008-04-09 00:00:00 | 2008-04-09 19:35:01 | 1001 | USERONLY | NULL | AGENTS |
| 14 | 10062 | 101 | TMK1 | ACTIVE | 2008-04-09 19:40:58 | 2008-04-11 00:00:00 | 2008-04-09 19:40:58 | 1001 | USERONLY | Llamar a las 9am | AGENTS |
| 15 | 10064 | 101 | TMK1 | LIVE | 2008-04-09 19:42:47 | 2008-04-09 00:00:00 | 2008-04-09 19:43:01 | 1001 | USERONLY | NULL | AGENTS |
+-------------+---------+---------+-------------+----------+---------------------+---------------------+---------------------
LEAD LIST CAMPAIGN ENTRY DATE CALLBACK DATE USER RECIPIENT STATUS GROUP
10057 101 TMK1 2008-04-09 19:34:10 2008-04-09 00:00:00 1001 USERONLY LIVE AGENTS
10064 101 TMK1 2008-04-09 19:42:47 2008-04-09 00:00:00 1001 USERONLY LIVE AGENTS
10062 101 TMK1 2008-04-09 19:40:58 2008-04-11 00:00:00 1001 USERONLY ACTIVE AGENTS
Please, what could be happening?