vicidial.org

Hi There,

I have installed Vicidialnow rc2 successfully. And Able to call within extension which were there cc100 to cc101 etc..

Agents are able to login but during Dialing the message is coming

" I AM SORRY, THAT IS NOT VALID EXTENSION"

Not able to figure out the problem where I have done either in Extensions.conf or sip.conf, Please help me out.

extension to outside world is not configured. maybe if you provide more information about your trunks ...

Asterisk CLI output of this happening would be helpful

Hi

this is screen-r output

[root@vicidialnow asterisk]# screen -r
There are several suitable screens on:
2661.asterisk (Detached)
2735.ASTsend (Detached)
2747.ASTVDadapt (Detached)
2744.ASTVDremote (Detached)
2741.ASTVDauto (Detached)
2738.ASTlisten (Detached)
2750.ASTfastlog (Detached)
2732.ASTupdate (Detached)
Type "screen [-d] -r [pid.]tty.host" to resume one of them.
[root@vicidialnow asterisk]#


I think there is problem with Sip.conf and extensions.conf as after registering with this server I am not able to dial any outside nos also In eybeam.

This is Sip.conf file which i have changed

[general]
port = 5060
bindaddr = 0.0.0.0
context = default
;register SIP account on remote machine if using SIP trunks
register => Sipuserid:sippassword@sipprovideraddress
; setup account for SIP trunking:

[SIPtrunk]
disallow=all
allow=ulaw
allow=alaw
type=friend
username=Sipuserid
secret=sippassword
host=dynamic
dtmfmode=inband
defaultip=sipprovideraddress
qualify=1000

[cc100]
disallow=all
allow=ulaw
allow=alaw
type=friend
username=cc100
secret=test
host=dynamic
dtmfmode=inband
defaultip=VicidialnowServerIP
qualify=1000
mailbox=100

[cc101]
disallow=all
allow=ulaw
allow=alaw
type=friend
username=cc101
secret=test
host=dynamic
dtmfmode=inband
defaultip=VicidialnowServerIP
qualify=1000
mailbox=101

[cc102]
disallow=all
allow=ulaw
allow=alaw
type=friend
username=cc102
secret=test
host=dynamic
dtmfmode=inband
defaultip=VicidialnowServerIP
qualify=1000
mailbox=102


and This is extensions.conf which I have only changed
I have uncommented all other trunks otherthan this

SIPtrunk=SIP/Sipuserid:sippassword@sipprovideraddress; SIP trunk

; BE SURE TO CHANGE THIS LINE FOR YOUR IP ADDRESS!
exten => _XXX*XXX*XXX*XXX*.,1,Goto(default,${EXTEN:16},1)

"Changed XXX*XXX*XXX*XXX* to VicidialServeIP"

Thats All..

Anything I need to Change or I have done wrong??

This is Asterisk CLI While Calling

-- Executing MeetMe("Local/8600051@default-b4e0,2", "8600051|F") in new stack
> Channel Local/8600051@default-b4e0,1 was answered.
== Starting Local/8600051@default-b4e0,1 at default,18322395284,1 failed so falling back to exten 's'
== Starting Local/8600051@default-b4e0,1 at default,s,1 still failed so falling back to context 'default'
-- Sent into invalid extension 's' in context 'default' on Local/8600051@default-b4e0,1
-- Executing Playback("Local/8600051@default-b4e0,1", "invalid") in new stack
-- Playing 'invalid' (language 'en')
May 24 05:41:05 WARNING[4313]: file.c:1045 ast_waitstream: Unexpected control subclass '-1'

Hope, will get answer soon as previously!!!!

Hi,

Dont expect an answer to this problem as a solution to this would result in many of the consultants losing the money they earn by providing remote installation & services.

(with due respect to all)


TY

Hello

It seems you are really dialing a not valid extension. Always check your extension.conf and the leads you are dialing.

Can you also provide the whole cli output when dialing?

In your place I would just search this forum, there are plenty of articles about your problem.

Hi There,

Thanks from all. Now I am able to dial Manually and Auto Dial both successfully after searching problem here in forum. Now I need to check whether AMD is working or not so searching the forum again if i Need to change any configuration file. If anyone knows about, post the links.

Thanks again.

supposing you folowed the scratch install and added AMD ... to check AMD simply tell your agents to tell you whether anyone has recieved a call & heard answering machine ....

Hi Apyash,

I am facing the similar problem !! Now that you have corrected it, can you please post your extensions.conf file so that I can compare it with mine.

TY

Hi

Just Followed this post and my issue resolved::

http://www.eflo.net/VICIDIALforum/viewt ... sions+conf

harpreet wrote:Hi,

Dont expect an answer to this problem as a solution to this would result in many of the consultants losing the money they earn by providing remote installation & services.

(with due respect to all)


TY

SAD SAD SAD!!!

I thought this forum is for helping and not for providing cheap advertisement for service consultants.

But there are lots of people who really helps, THANKS A LOT.