Vicidialnow on Vmware in produktive environment?

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Vicidialnow on Vmware in produktive environment?

Postby afj » Mon Jul 07, 2008 12:02 pm

Has anyone already installed vicidialnow on an vmware-server successfull and test it in produktive environment with agents in predictive mode . If so, with how many agents ?

Thanks for Answers
afj
 
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Re: Vicidialnow on Vmware in produktive environment?

Postby midadala » Sat Jul 26, 2008 7:09 am

afj wrote:Has anyone already installed vicidialnow on an vmware-server successfull and test it in produktive environment with agents in predictive mode . If so, with how many agents ?

Thanks for Answers


I have installed it on vmware workstation. it is working fine. we will test the predictive mode soon
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Postby gardo » Sat Jul 26, 2008 11:26 am

Running VICIDIAL in a virtual environment is not recommended for production. VICIDIAL uses Asterisk meetme rooms which requires either a hardware or software based timer. The timers are pretty messed up on virtualized environment. You'll get lots of quality issues with your calls specially if you're doing auto-dial or predictive dialing.
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