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boradcast only
Posted:
Fri Jul 11, 2008 8:51 pmby goit
hello, would someone please let me know if it would be possible to setup Vicidial to act as an outbound dialer only. I intened to use it to broadcast a custom IVR message. no need for agents to be logged in.
any information you can provide is greatly appreciated
Posted:
Sat Jul 12, 2008 2:53 amby Trying
Hi
Have you studied the Manager Manual? It is all explained in there. It has also been discussed in the forums many times.
Posted:
Sat Jul 12, 2008 12:28 pmby goit
I am planning on purchasing the manual, but I was not sure if this topic is actully covered. if you can point me to the thread where this topic was discussed that would be greatly appreciated.
Posted:
Sat Jul 12, 2008 12:41 pmby Trying
Yes it is covered in the manual. There are quite a couple of threads. Just go to "search" at the top of this page and search for "broadcast".