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Detailed List Disposition Report
Posted:
Sun Aug 10, 2008 10:54 pm
by kolucoms6
How to take out Detailed List Disposition Report ?
Posted:
Mon Aug 11, 2008 7:58 am
by mflorell
What exactly are you looking for?
Posted:
Mon Aug 11, 2008 8:02 am
by kolucoms6
Lets presume I have uploaded a lead batch of 10000.
And aftrr dialy dialing I want to download the detailsed Phone number wise call disposition.
I have seen lead dispositon summary available but didnt find the detailed disposition list.
Phone Number Dispositon
19021234561 ANSWERIGN MACHINE
19021234599 SALE
Posted:
Mon Aug 11, 2008 8:31 am
by mflorell
There is a comand-line tool to export information like that, but no web utility. We usually recommend installing PHPMyAdmin to do custom exports like this.
Posted:
Mon Aug 11, 2008 9:57 am
by kolucoms6
Any 3rd party MOD available to achieve this as I guess its basic feature of anydialer ?
Posted:
Mon Aug 11, 2008 11:21 am
by mflorell
There are 2 main reasons that we hace not built this in as a web-based feature:
1. Abuse of the feature, ability to download an entire lead-base from a simple web interface
2. Different requirements, EVERY person that has requested this feature has a different format or set of requirements that would need to be implemented for this feature. This is a significant undertaking to achieve and we have received no sponsorship to create a report like this so it will remain a low priority. Using something like PHPMyAdmin is much easier, and it can output any number of fields to 10 different data file formats.
how to do it
Posted:
Fri Jan 02, 2009 3:57 pm
by john_usc
So which table is this information saved so we can get it from mysql.
Thanks
Posted:
Fri Jan 02, 2009 5:12 pm
by mflorell
Lead information is in the vicidial_list table
outbound calling info is in vicidial_log
inbound calling info is in vicidial_closer_log
agent activity is in vicidial_agent_log
Posted:
Fri Jan 02, 2009 11:52 pm
by john_usc
Thank you so much for your kind help!
Not getting the required results
Posted:
Sun Jan 18, 2009 4:26 pm
by kazpd1
What will be happened if I run the Compaign with Dial Method = 'Ratio'.
I guess the dialer skip the voicemails, but i think it should store this information somewhere in DB. where is the location. I want to get a list of numbers skipped by the vicidial automatically. Please send me the exact query for this.
many thanks,
K@z
Posted:
Sun Jan 18, 2009 5:14 pm
by mflorell
What is your campaign VDAD exten set to?