"allow inbound blended" option missing

[metfan]

Hi all! I'm trying to setup a inbound campaign following all the manager manual, but the option "allow inbound blended" in the campaing details is missing, right after web form field is "Allow Closer" instead of "Allow inbound blended"

Any help? I need to allow inbound calls

Thanks!

[mflorell]

What version of VICIDIAL are you using?(build and version at the bottom of the admin.php screen)

[metfan]

VERSION: 2.0.95
BUILD: 70402-1157

[metfan]

Is VicidialNOW a short version of Vicidial? Reading the manager manual that I bought I can see that there's options that I cannot find in VicidialNOW, like HotKeys, Lead Recycle, etc. Do I need to install Vicidial instead of VicidialNOW to get this features?

Thanks!

[mflorell]

That's not a short version, it's an old version, I would recommend upgrading to 2.0.4.1rc4 for a more reliable VICIDIAL setup with more options.

[metfan]

Is there a process to upgrade Vicidial? What do you recommend?

[gardo]

VicidialNOW is not a short version of VICIDIAL. VicidialNOW is a complete Linux distribution that installs VICIDIAL call center suite and VtigerCRM. Kinda like Trixbox or Elastix. You have a fully working VICIDIAL system in less than 30 minutes.