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List Loading Error
Posted:
Sat Sep 06, 2008 3:01 pm
by kolucoms6
I am getting an error when i am trying to load list :
Line : 77
Char : 1
Error : 'document.forms.0.leadfile' is null or not an object.
Code : 0
Url : ip/path/new_listloader_superL.php
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Posted:
Sat Sep 06, 2008 3:37 pm
by kolucoms6
I tried Custom layout but it gives above error.
I tried Std Vicidial , it works.
I tried below test file :
100001|10001|107|1|7275551213|mr|JOHN|Q|PUBLIC|249 MUNDON
ROAD|MALDON|FL||||33709|USA|M|1970-01-01|TEST@TEST.COM|nothing|comments
Posted:
Sat Sep 06, 2008 7:17 pm
by mflorell
What is the build and version of the lead loader page?
What format of file are your files in?
Posted:
Sat Sep 06, 2008 9:05 pm
by kolucoms6
LIST LOADER- VERSION: 2.0.4-24 BUILD: 80428-0417
Tried CSV format.
Posted:
Sun Sep 07, 2008 7:47 am
by mflorell
Can you post the first line of your file as well as the filename?
Posted:
Mon Sep 08, 2008 9:36 am
by kolucoms6
File Name : test.csv
FirstName LastName Address City State Phone
John Smith 12, Northrern Avenue NEW York NY 7271239081
Posted:
Mon Sep 08, 2008 12:34 pm
by mflorell
are the commas and quotes not showing here on the forum, or do you not have any in the file?
Posted:
Mon Sep 08, 2008 12:39 pm
by kolucoms6
I can open it in Excel but not in wordpad or notepad.
I tried below one using Customer Format but same problem :
100001|10001|107|1|7275551213|mr|JOHN|Q|PUBLIC|249 MUNDON
ROAD|MALDON|FL||||33709|USA|M|1970-01-01|TEST@TEST.COM|nothing|comments
Posted:
Mon Sep 08, 2008 7:30 pm
by mflorell
If even the sample files are not working then there is usually a problem with your installation such as wrong file permissions.
Posted:
Mon Sep 08, 2008 7:38 pm
by kolucoms6
It was working and then one fine morning, its NOT.
Posted:
Tue Sep 09, 2008 10:46 am
by kolucoms6
Does it mean Re-installation is the only way ?
Posted:
Wed Sep 10, 2008 6:23 am
by mflorell
Look and see if there is a temp file in the php upload directory or in your vicidial web directory and delete it.