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Caller ID

PostPosted: Thu Sep 18, 2008 8:27 am
by kolucoms6
I have setup my Caller ID in Campaign CallerID.

We do outbound calls.But still I get many calls where it says "You caller ID cannot be determined."

Is that a problem with Caller ID ?

PostPosted: Thu Sep 18, 2008 8:38 am
by mflorell
Have you tried calling your own numbers to see if the calls are coming throught properly?

PostPosted: Thu Sep 18, 2008 8:41 am
by kolucoms6
I have USA DID.

and I use Eyebeam. If I try to call myself, I get some Absurd Caller ID.

PostPosted: Thu Sep 18, 2008 8:58 am
by mflorell
What callerID name and number do you get?

are you calling through the US PSTN or are you just dialing your phone from the same provider you are dialing out from?

PostPosted: Thu Sep 18, 2008 9:00 am
by kolucoms6
Same VOIP provider which we use for Outbound calls.

PostPosted: Mon Nov 03, 2008 3:31 pm
by kolucoms6
I have configured a number and asked my VOIP provider to track calls in switch and he said he doesnt get the number...