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max outbound channels broadcast campaign

PostPosted: Tue Oct 14, 2008 7:49 pm
by weird_at_school
Hi Guys, i'm having an issue with a broadcast campaign. the vicidial box has 120 channels and the conf is :

active: Y
dial_status_a:
dial_status_b:
dial_status_c:
dial_status_d:
dial_status_e:
lead_order: DOWN
park_ext:
park_file_name:
web_form_address:
allow_closers: Y
hopper_level: 200
auto_dial_level: 5.0
next_agent_call: random
local_call_time: 24hours
voicemail_ext:
dial_timeout: 30
dial_prefix: 9
campaign_cid: 0000000000
campaign_vdad_exten: 8364
campaign_rec_exten: 8309
campaign_recording: ONDEMAND
campaign_rec_filename: FULLDATE_CUSTPHONE
campaign_script:
get_call_launch: NONE
am_message_exten:
amd_send_to_vmx: N
xferconf_a_dtmf:
xferconf_a_number:
xferconf_b_dtmf:
xferconf_b_number:
alt_number_dialing: N
scheduled_callbacks: N
lead_filter_id: NONE
drop_call_seconds: 5
safe_harbor_message: N
safe_harbor_exten: 8307
display_dialable_count: Y
wrapup_seconds: 0
wrapup_message: Wrapup Call
closer_campaigns:
use_internal_dnc: N
allcalls_delay: 0
omit_phone_code: N
dial_method: ADAPT_TAPERED
available_only_ratio_tally: N
adaptive_dropped_percentage: 3
adaptive_maximum_level: 5.0
adaptive_latest_server_time: 2100
adaptive_intensity: 10
adaptive_dl_diff_target: 40
concurrent_transfers: AUTO
auto_alt_dial: NONE
auto_alt_dial_statuses: B N NA DC -
agent_pause_codes_active: N
campaign_description:
campaign_changedate: 2008-10-14 21:28:35
campaign_stats_refresh: N
campaign_logindate: 2008-10-14 21:44:07
dial_statuses: NEW -
disable_alter_custdata: N
no_hopper_leads_logins: N
list_order_mix: DISABLED
campaign_allow_inbound: N
manual_dial_list_id: 0
default_xfer_group: ---NONE---
xfer_groups:

the remote agent is setup to have 120 channels but when i check de show channels in asterisk console, the last Zap channel used is beetween 90 - 99.

I need to increase the number of dialed numbers to drop a sistem with dialogic cards... how do i have to setup vicidial to use the 120 channels ?

Thanks in advance.
Al

PostPosted: Tue Oct 14, 2008 11:07 pm
by mflorell
in the Admin -> Servers section what are your Max VICIDIAL Trunks set to?

PostPosted: Wed Oct 15, 2008 10:05 am
by weird_at_school
mflorell wrote:in the Admin -> Servers section what are your Max VICIDIAL Trunks set to?


99....that was the problem....

thanks so much mflorell....

Saludos/Regards,