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TELCO Connection

PostPosted: Wed Oct 15, 2008 3:28 pm
by ruben23
what is the best type of connection for asterisk box and asguiclient deployment with 50 AGENTS for call.... Is it E1 or T1 connection....more than 2 Mbps...any suggestion....and also im using VOIP through SIP/softphones.... :shock:

PostPosted: Wed Oct 15, 2008 6:03 pm
by mflorell
There really is no BEST telco connection, it depends on how much each kind of connection costs and how it is delivered to you, as well as how flexible you need the line capacity to be.

PostPosted: Sat Oct 18, 2008 2:27 pm
by gardo
Unless you're going to dial local calls here in the Philippines, VoIP is the recommended medium. As Matt mentioned, it all depends on what your needs are. For 50 agents using SIP and G729 codec, 2 mpbs is good enough if you're doing just manual calls or 1 to 1 ratio calling. If you want to go into predictive mode, 4 mpbs or higher is recommended.