Contact Center Solution with Predictive Dialing, IVR, ACD ,

[Abhishek Prakash]

Dear All,


I represent the Business Development team. It gives me immense pleasure to introduce our organization, , to you. With strong expertise in Contact Center software, Customer Interaction Management and Enterprise Communication Applications, Our organization caters to the complete spectrum of Call Center functions such as customer service, technical support, telemarketing & sales, collections and market research.
Our award-winning product, DACX Ameyo™, is based on a cutting edge architecture that makes it an ideal solution for all types of Call Centers irrespective of size (5-500 seats), model (On-Site or ASP-hosted), location (distribution or centralized) or technology (TDM or VoIP). It is designed to maximize the ROI (Return on Investment) of call centers through high up-time and low TCO (Total Cost of Ownership), along with short implementation & customization cycles.
DACX Ameyo™ is an award winning solution with Predictive Dialing, IVR, and ACD, Call Recording (Voice Logging) capabilities with pre-integrated CRM, Reporting and database.
It is distinguished by:
• State-of-the-art features including up to 90% Answering Machine Detection, Minutes profiling & monitoring, Intelligent Pacing, blended inbound solution with IVR designer etc.
• Scalability up to 500 Channels.
• Basic Workforce and Quality Management with an Easy to use interface for administrator/supervisor/ & agents
• Extremely responsive 24*7 support by team of experts
• Flexibility to work in diverse networks (IPLC, VoIP, Domestic (E1) )
• Rich feature-set including multi-campaign support, same agent call back, snooping, barging, conferencing, detailed reporting, hot call transfer, range of reports, easy lead management and much more at the most superior operational economy.
.

Let me know if I can be of any further help.
We look forward to meet with your team and do business with you.


Waiting for your response,

--
Regards

Abhishek Prakash

M : +91-9871965602
M: +91-9873665851
Visit: drishti-soft dot com

[28300]

Hey Matt,

Here's another guy desperate to keep his sick company from going bankrupt !!!!!!!!!!!!!!!!!!

Matt, may i suggest you to start charging these people for the commercial posts.

tc all

[mflorell]

This is getting just stupid and very low. Here's the last time they did this:

http://www.eflo.net/VICIDIALforum/viewtopic.php?t=6164

And I'll post again what I posted then:


Wow, that is pretty sleezy.

Advertising your closed-source, paid-for software on the open forum of a competing open-source project. Things must not be going very well at Drishtisoft for you to take this low of a marketing technique.

Instead of deleting this post or banning you, I think I'll post a link to your company, since you seem to be hurting for business:
http://www.drishti-soft.com/contact_center.php

If the people on this forum want a proprietary solution that they have to pay per-seat licenses for and cannot alter in any way, then they should look at solutions like yours, or the many other asterisk-based dialers out there:
http://www.voip-info.org/wiki/view/Predictive+dialer

I have read on a few forums on the web that people selling the DACX solutions have come up with all sorts of bad things to say about VICIDIAL, that tells me that VICIDIAL is doing very well, and this just proves to me that VICIDIAL has become a major force in the call center market.

[kolucoms6]

Mr. Abhishek Prakash , learnt any lesson ?