vicidial.org

Posted: **Wed Nov 19, 2008 2:08 pm**

When an agent is on call and if machine get shut down due to some issues, what disposition , lead gets in the dialer ?

Posted: **Wed Nov 19, 2008 4:57 pm**

what vicidial.php version and build?

Posted: **Wed Nov 19, 2008 5:00 pm**

VERSION: 2.0.4-121 BUILD: 80424-0442

Posted: **Wed Nov 19, 2008 5:02 pm**

The call should stay as INCALL status until the agent tries to login again, then it may be changed to ERI status.

Posted: **Wed Nov 19, 2008 5:03 pm**

ERI ?

Machine Hang Up