40 agents

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40 agents

Postby m160858 » Fri Jan 30, 2009 12:18 pm

Hi,

I want to have 40 agents on a HP Proliant DL120 with HD160 and 2GB RAM. That's enough?

Im not use any card, just VoIP. What more i need?

Thanks
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Have a nice day
m160858
 
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Joined: Tue Jul 25, 2006 8:18 pm

Postby mflorell » Fri Jan 30, 2009 12:28 pm

Maybe, how many outgoing lines?

What codec will you be using?

Will you be recording calls?
mflorell
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Postby m160858 » Fri Jan 30, 2009 3:46 pm

mflorell wrote:Maybe, how many outgoing lines?

2 outlines for each agent ... that's ok?

What codec will you be using?

gsm

Will you be recording calls?
Yes

--
Have a nice day
m160858
 
Posts: 29
Joined: Tue Jul 25, 2006 8:18 pm

Postby ykhan » Fri Jan 30, 2009 9:55 pm

I think with 40 agents you will need to have multiple servers. At about 20 you will start topping out if you are recording all calls.
ykhan
 
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Too much

Postby m160858 » Sat Jan 31, 2009 12:27 pm

Hello,

I have a :

HP Proliant DL120, Xeon with 2 proccessors.
4GB RAM (yes, i bought more)
160GB of HD

Really i need more than that?

Maybe, can i to record with other server? It's easy to make this?

Regards
--
Have a nice day
m160858
 
Posts: 29
Joined: Tue Jul 25, 2006 8:18 pm


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