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40 agents
Posted:
Fri Jan 30, 2009 12:18 pmby m160858
Hi,
I want to have 40 agents on a HP Proliant DL120 with HD160 and 2GB RAM. That's enough?
Im not use any card, just VoIP. What more i need?
Thanks
Posted:
Fri Jan 30, 2009 12:28 pmby mflorell
Maybe, how many outgoing lines?
What codec will you be using?
Will you be recording calls?
Posted:
Fri Jan 30, 2009 3:46 pmby m160858
mflorell wrote:Maybe, how many outgoing lines?
2 outlines for each agent ... that's ok?
What codec will you be using?
gsm
Will you be recording calls?
Yes
Posted:
Fri Jan 30, 2009 9:55 pmby ykhan
I think with 40 agents you will need to have multiple servers. At about 20 you will start topping out if you are recording all calls.
Too much
Posted:
Sat Jan 31, 2009 12:27 pmby m160858
Hello,
I have a :
HP Proliant DL120, Xeon with 2 proccessors.
4GB RAM (yes, i bought more)
160GB of HD
Really i need more than that?
Maybe, can i to record with other server? It's easy to make this?
Regards