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regards filter

PostPosted: Thu Feb 19, 2009 3:57 am
by amirshr
Hi all,
I want to block some states in vicidialnow using filter. I have done like this
state not in ('IL','AL')
means it will only add the leads in hopper that are not in those states. is it ?
second, in dialable leads it shows the all the leads from the list that are not active too.
where am i wrong?
Thanx in advance.

PostPosted: Thu Feb 19, 2009 4:59 am
by mflorell
I would recommend using state call time records set to 2400 2400 as a better method of blocking specific states, that way it also frees you up to use filters without having to add the state exclusions to every filter entry.