vicidial.org

I cannot get vtiger_search.php to work properly. When I open the webform page, it says "Account Found" and outputs the "lead id". But after that it times out. The link on the lead id link points to the wrong server address:

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http://192.168.1.2/vtigercrm/index.php?module=Leads&action=DetailView&record=3978

I have changed the IP address everywhere that I know (update_server_ip). If I uncomment the lines in vtiger_search.php file for the Asterisk or Vtiger "Internal" or "external", the browser outputs a parsing error stating "unexpected : found..."

My question is...how to change the IP for vtiger?

As always thanks for the help in advance.

astguiclient version?

vtiger version?

Astguiclient VERSION: 2.0.4-119

Vtiger: 5.0.3

I edited the file "vtiger_search.php" to point to the correct server. Now a new issue,

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mysql_select_db('vtigercrm503');

line does not seem be working. Out put on the page is:

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Connected successfully Could not execute: No database selected

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I haven't looked at that one in quite a while, you might have to do some more in-depth debugging.

The SVN trunk version has a lot more features and options for Vtiger integration including more search options and user and user-group synchronization.

@ykhan

I recommend you go with the SVN version of Astguiclient since this has better integration with Vtiger as Matt has said. Try to update your Vtiger installation to 5.0.4 too.

I have worked the issue out. The problem was with the DB username and password. Now the agent can use the webform to pop up a vtiger window with the lead's content in it.

I will look to upgrading to SVN soon as well. Need to document the upgrade first. Thanks.

Can you create a new post listing the process and make it sticky so that everyone can benefit?

I do not know how to make it "sticky", but I am glad to make a step by step process for how I got it to work. If I post it, can a moderator make it sticky?

Yes, we can make it sticky if you post it