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how to do this

PostPosted: Wed Mar 25, 2009 4:18 pm
by john_usc
After the list is done calling, how do I rerun it again. I can do reset but I don't want to call Leads disposition again. By Leads disposition I mean that once we call and the person agrees to our services we dispose the call as Lead. I only want recall the list for Drop calls, no answers and answering amchines. Do I need to reload the list or is there an easy way for that
Thanks for your contineous help

PostPosted: Wed Mar 25, 2009 4:51 pm
by okli
Just reset the list -->Reset Lead-Called-Status for this list: YES
and in campaign settings page choose the statuses you want to be dialed- DROP, N, NA, A, AA etc. , removing the other you may have.

PostPosted: Thu Mar 26, 2009 9:31 pm
by john_usc
thanks