VicidialNOW 1.2 Installation and Getting Started Guide

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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VicidialNOW 1.2 Installation and Getting Started Guide

Postby caloy » Thu Apr 23, 2009 8:53 am

update - new location: http://carlo.taguinod.net/vicidialnow/v ... -guide.pdf

comments and suggestions are very welcome to improve the documentation.
Last edited by caloy on Thu Sep 03, 2009 3:07 am, edited 1 time in total.
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Postby gardo » Thu Apr 23, 2009 10:19 am

Thanks for the great documentation! Matt can we make this sticky?
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Postby mflorell » Thu Apr 23, 2009 10:31 am

Sticky it is
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Postby Op3r » Thu Apr 23, 2009 10:43 am

This is good!

Keep it up!
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Hi

Postby kddacraker » Tue Apr 28, 2009 3:10 am

Thats great,

will try it today.

can you please let me know if I can do nat with vicidial now server?

I have two nics on my server...

Please give me your suggestions,

Thanks,

KD
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Postby Op3r » Tue Apr 28, 2009 3:52 am

Yes of course!
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Hi

Postby kddacraker » Tue Apr 28, 2009 9:03 am

Hello,
Just fisnished the installation with 1.2 final.

having two nics.

eth0 : 192.168.1.2

eth1 : 121.249.65.62 ( ISP )

done every thing.. even tried with changing the default IP ( 192.168.1.2 )

and every time done with update_server_ip

but them also I am not able to ping my router wich is having ip 192.168.1.1

here is my net config files discription

eth0:

DEVICE=th0
BOOTPROTO=static
HWADDR=00:EQ:*************
IPADDR=192.168.1.2
NETMASK=255.255.255.0
GATEWAY=192.168.1.1
ONBOOT=yes

now I have disabled the eth1.

but still not able to ping the gateway...

AAny suggestions please ?

Thanks,

KD
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Postby Op3r » Tue Apr 28, 2009 9:29 am

route -n?
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Postby kddacraker » Tue Apr 28, 2009 10:05 am

Destination Gateway Genmask Flags Metric Ref Use Iface
192.168.1.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0
169.254.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth0
0.0.0.0 192.168.1.1 0.0.0.0 UG 0 0 0 eth0

this is the output for route -n

every thing seems to be ok... have checked the cable too for safer side its working fine with another system.

Please update
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Postby Op3r » Tue Apr 28, 2009 10:12 am

then you should be able to ping the gateway configured.

But have check if the cable is really connected to your local lan?

If in doubt, ifconfig.

then ping the server from any pc connected to the same switch. If it didnt reply then something is wrong with the cable.

have you tried to restart the network by issuing system network restart?
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Hello

Postby kddacraker » Tue Apr 28, 2009 10:52 am

Thanks for your help,

sort out the issue...removed all lan cards and kept only onborad lan card.

and reintstalled.

Installation completed.. now server ready for test...

Will do the testing and let you know about the results...

thank you all once again


-------------------------------------------

Open Source Rock's

:)
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hi

Postby kddacraker » Tue Apr 28, 2009 12:49 pm

I have configured evry thing.

but the while I try to call iot says that on Xlite - not found

please klet me know if to do ant change in the sip.conf or extension.conf

thanks,

KD
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Postby kddacraker » Tue Apr 28, 2009 1:18 pm

Hello, getting following error on asterisk CLI

Apr 28 19:50:25 NOTICE[28027]: chan_sip.c:11316 handle_request_register: Registration from '"cc100"<sip:cc100@192.168.1.2>' failed for '192.168.1.106' - ACL error (permit/deny)

what may be the reason ?
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Postby ykhan » Fri May 01, 2009 9:09 pm

I have the same error. All the posts that I have found point to the following solutions, none of which worked for me:

1. sip.conf> permit=0.0.0.0/0.0.0.0
2. reload Asterisk after making changes in sip.sonf

I never used to see this before but it seems to appear with newer releases more often. I have currently deployed 1.2 in a test VMWare environment.
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Postby kddacraker » Sat May 02, 2009 12:09 am

Hi,

after making that change are you able to dial predictive ?

after making the changes I am able to dial manually but cant dial predictive.

please update,

Thanks,
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Postby gardo » Sat May 02, 2009 10:15 am

Guys, please post on the proper section. This topic is for the Vnow Getting Started Draft document.
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v

Postby scsaus » Thu Aug 27, 2009 5:37 am

Vici dial site is down when it will be back?
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installing remotely

Postby edt » Wed Oct 07, 2009 1:19 pm

Hi,
Thanks for a god document.
I have a dedicated server in a data centre,. I have to do things remotely so I can't burn the CD.
Id there an alternative way to install?
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Re: installing remotely

Postby gardo » Thu Oct 08, 2009 10:59 am

You can do the scratch install from here: http://astguiclient.sourceforge.net/scr ... stall.html .

edt wrote:Hi,
Thanks for a god document.
I have a dedicated server in a data centre,. I have to do things remotely so I can't burn the CD.
Id there an alternative way to install?
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Postby edt » Thu Oct 08, 2009 1:27 pm

Many thanks, much appreciated
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hi evry bady

Postby mte2005 » Tue Feb 16, 2010 4:40 pm

i have a problem with the step of the vnow pdf getting started
"page16of17" , after dialing the lead,i have message tel me 'You are currently the only person in this conference'
i do not hung up but the agent interface dont hung up automatically and the call still up.
can you help me the localize the problem,
tanks
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Change language vicidialnow !!!

Postby Skouba » Tue Mar 09, 2010 11:46 am

Hi evrybody !!

Could you please tell me the procedure to change the language in the agent and admin interface in Vicidialnow !!
it's possible te do that in vicidial before to login, but in vicidialnow
only english language is active;

Thanks for your help !!
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Postby gardo » Thu Mar 11, 2010 6:56 am

Don't double or triple post!
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Postby shane » Fri Feb 04, 2011 8:50 am

i m tryin it for the 1st time wht is the next step after << wht i do next

[root@go ~]#_


runnin it on HCL which had win 7 on it

[/code]
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Postby gardo » Fri Feb 04, 2011 2:47 pm

Read the Getting Started Guide here: http://wiki.goautodial.com/index.php/Goautodial_Getting_Started_Guide. There's also a video on the last part.
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