Blind Transfer with a rare CallerID

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Blind Transfer with a rare CallerID

Postby yasserin » Thu May 07, 2009 3:11 pm

Hi Im using VicidialNow 1.2 RC1 and I'm trying to transfer calls to an specific extension or number but the transfer goes with a strange CallerID, I want to ask if an incoming call comes to the dialer and the agent transfer it to another extension, if there's a way to keep the callerID from the caller.

Thank you
yasserin
 
Posts: 42
Joined: Fri Jan 25, 2008 11:20 am

Postby williamconley » Tue May 19, 2009 10:18 pm

Look in the manual for call transfers, there are options in campaigns to how to set the callerid during transfers.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 17 guests