broadcast start play message before customer answer
Posted: Sat May 09, 2009 3:58 pmI am using a PSTN line analog connected to a port FXO of ATA Linksys 3102 in a campaign to broadcasting message without an agent.
The Vicidial are dialing correctly, but the message is starting to play immediately, before the customer answer. When the customer answers, the message is already in half.
How do I configure ATA Linksys 3102 to inform the asterisk / vicidial that the customer answer ? Only there to be started playing the message?
Please help me.
Thank you.
The Vicidial are dialing correctly, but the message is starting to play immediately, before the customer answer. When the customer answers, the message is already in half.
How do I configure ATA Linksys 3102 to inform the asterisk / vicidial that the customer answer ? Only there to be started playing the message?
Please help me.
Thank you.