Hey there, first of all I would really like to thank all the ppl that help on this post, its the first time am working with vicidial, and thanks to the posts i was able to setup and sort a lot of problems on the instalation, and am just missing a final step but i think the most important one hehe, i can log my agents, but they cant dial out all I see on agent screen is "Waiting for ring..." after that i get the message "Dial timed out.."
I think am not registering proprertly with my VOIP provider cuz I cant even call with the Eyebeam, I get the message Service Unavailable.
Here is my SIP conf
[trunk_1]
disallow=all
allow=ulaw
allow=alaw
allow=g729
type=friend
username=<username>
secret=<passwd>
host=<ipaddress>
dtmfmode=rfc2833
context=trunkinbound
By the way am getting connected to my VOIP provider through a softswitch (voipswitch), any help please??