vicidial.org

Hi,
we are using vicidialnow 2.0.5. RATIO dial is working in US but not in UK. Manual dialing is taking place for UK also. Please help us out.

Thanks in advance

Can you please post the output from the asterisk CLI when it tries to dial the UK.

== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/441278732658@default-2eb0,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/441278732658@default-2eb0,2", "SIP/aabhas/441278732658||tTor") in new stack
-- Called aabhas/441278732658
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/442476385070@default-6ba9,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/442476385070@default-6ba9,2", "SIP/aabhas/442476385070||tTor") in new stack
-- Called aabhas/442476385070
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/442380671366@default-388c,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/442380671366@default-388c,2", "SIP/aabhas/442380671366||tTor") in new stack
-- Called aabhas/442380671366
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/441516785462@default-1ef4,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/441516785462@default-1ef4,2", "SIP/aabhas/441516785462||tTor") in new stack
-- Called aabhas/441516785462
-- SIP/aabhas-08f07a80 is ringing
-- SIP/aabhas-08e7d1e0 is ringing
-- SIP/aabhas-08e601c8 is ringing
-- SIP/aabhas-08eb6ec8 is ringing
== Manager 'sendcron' logged off from 127.0.0.1
== Spawn extension (default, 441278732658, 2) exited non-zero on 'Local/441278732658@default-2eb0,2'
-- Executing DeadAGI("Local/441278732658@default-2eb0,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Spawn extension (default, 442476385070, 2) exited non-zero on 'Local/442476385070@default-6ba9,2'
-- Executing DeadAGI("Local/442476385070@default-6ba9,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Spawn extension (default, 442380671366, 2) exited non-zero on 'Local/442380671366@default-388c,2'
-- Executing DeadAGI("Local/442380671366@default-388c,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Spawn extension (default, 441516785462, 2) exited non-zero on 'Local/441516785462@default-1ef4,2'
-- Executing DeadAGI("Local/441516785462@default-1ef4,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/442920549696@default-b348,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/442920549696@default-b348,2", "SIP/aabhas/442920549696||tTor") in new stack
-- Called aabhas/442920549696
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/441787477307@default-2e4b,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/441787477307@default-2e4b,2", "SIP/aabhas/441787477307||tTor") in new stack
-- Called aabhas/441787477307
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/441495309294@default-940e,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/441495309294@default-940e,2", "SIP/aabhas/441495309294||tTor") in new stack
-- Called aabhas/441495309294
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/442085502230@default-4ab3,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/442085502230@default-4ab3,2", "SIP/aabhas/442085502230||tTor") in new stack
-- Called aabhas/442085502230
-- SIP/aabhas-08f07a80 is ringing
-- SIP/aabhas-08eb6ec8 is ringing
-- Got SIP response 480 "Temporarily Unavailable" back from 64.132.217.195
-- SIP/aabhas-08e601c8 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("Local/442920549696@default-b348,2", "") in new stack
== Spawn extension (default, 442920549696, 3) exited non-zero on 'Local/442920549696@default-b348,2'
-- Executing DeadAGI("Local/442920549696@default-b348,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----19-----CONGESTION----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
-- SIP/aabhas-08e7d1e0 is ringing
-- SIP/aabhas-08f07a80 answered Local/441787477307@default-2e4b,2
> Channel Local/441787477307@default-2e4b,1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing AGI("Local/441787477307@default-2e4b,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("Local/441787477307@default-2e4b,1", "agi-VDAD_LB_transfer.agi|8368") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing AGI("Local/441787477307@default-2e4b,1", "agi-VDAD_LB_transfer.agi|8368") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing AGI("Local/441787477307@default-2e4b,1", "agi-VDAD_LB_transfer.agi|8368") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi
-- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0
-- Executing Hangup("Local/441787477307@default-2e4b,1", "") in new stack
== Spawn extension (default, 8368, 5) exited non-zero on 'Local/441787477307@default-2e4b,1'
-- Executing DeadAGI("Local/441787477307@default-2e4b,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Spawn extension (default, 441787477307, 2) exited non-zero on 'Local/441787477307@default-2e4b,2'
-- Executing DeadAGI("Local/441787477307@default-2e4b,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----11-----0") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --11-----0 completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Spawn extension (default, 441495309294, 2) exited non-zero on 'Local/441495309294@default-940e,2'
-- Executing DeadAGI("Local/441495309294@default-940e,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Spawn extension (default, 442085502230, 2) exited non-zero on 'Local/442085502230@default-4ab3,2'
-- Executing DeadAGI("Local/442085502230@default-4ab3,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/441406371045@default-fe3a,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/441406371045@default-fe3a,2", "SIP/aabhas/441406371045||tTor") in new stack
-- Called aabhas/441406371045
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/441613553966@default-01c1,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/441613553966@default-01c1,2", "SIP/aabhas/441613553966||tTor") in new stack
-- Called aabhas/441613553966
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/441158757364@default-b747,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/441158757364@default-b747,2", "SIP/aabhas/441158757364||tTor") in new stack
-- Called aabhas/441158757364
-- SIP/aabhas-08e7d1e0 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("Local/441158757364@default-b747,2", "") in new stack
== Spawn extension (default, 441158757364, 3) exited non-zero on 'Local/441158757364@default-b747,2'
-- Executing DeadAGI("Local/441158757364@default-b747,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- SIP/aabhas-08f07a80 is ringing
-- SIP/aabhas-08e601c8 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing Hangup("Local/441406371045@default-fe3a,2", "") in new stack
== Spawn extension (default, 441406371045, 3) exited non-zero on 'Local/441406371045@default-fe3a,2'
-- Executing DeadAGI("Local/441406371045@default-fe3a,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1

Did you say that Manual Dial IS working ("taking place" is a bit vague). If so, can you post the CLI for ONE call that worked?