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What queue does vicidial work with?

PostPosted: Tue Jun 23, 2009 7:52 pm
by soulofmischief87
what queue does vicidial work with i need to transfer DID calls so that callers are put in the same queue agents in my outbound campaign and they can speak to the customer and see his caller id

PostPosted: Wed Jun 24, 2009 10:31 pm
by mflorell
vicidial.php version and build?

What is the DID that is coming to your Asteirsk server from your carrier?

PostPosted: Thu Jun 25, 2009 7:08 pm
by williamconley
vicidial does not use queues. it uses campaigns. read the managers manual and it will walk you through the process of loading in DIDs. If you use vicidial 2.0.5 it is MUCH easier.