your help is very much aprecciated.
Call transfer to a toll free number
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Call transfer to a toll free number
by lemic » Thu Jun 25, 2009 8:05 am
i want help on how to transfer an agent call to an outside toll free number. is it possible? what are the procedures to do that?
your help is very much aprecciated.
your help is very much aprecciated.
- lemic
- Posts: 23
- Joined: Thu Jun 11, 2009 8:35 am
- Location: Philippines
by williamconley » Thu Jun 25, 2009 6:37 pm
read the agent manual. if you press "transfer/conf" during a live call, you can then transfer to any number of places ...
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
- williamconley
- Posts: 20256
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
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