Is this dialing correctly?
Posted: Sat Jun 27, 2009 4:38 amhello guys i have tried to use predictive dialing. The problem is there are no calls the agents are receiving. on the campaign real time screen this goes out:
6 calls being placed 6 calls ringing 0 calls waiting for agents 0 calls in IVR
2 agents logged in 0 agents in calls 2 agents waiting 0 paused agents 0 agents in dead calls
it says that i have calls.
on my CLI:
Manager 'sendcron' logged on from 127.0.0.1
-- Executing Dial("Local/14085267209@default-cd94,2", "SIP/14085267209@AccelaSansay1") in new stack
-- Called 14085267209@AccelaSansay1
-- SIP/AccelaSansay1-090e7510 is making progress passing it to Local/14085267209@default-cd94,2
-- SIP/AccelaSansay1-090e7510 answered Local/14085267209@default-cd94,2
> Channel Local/14085267209@default-cd94,1 was answered.
-- Executing Playback("Local/14085267209@default-cd94,1", "sip-silence") in new stack
-- Playing 'sip-silence' (language 'en')
== Spawn extension (default, 14085267209, 1) exited non-zero on 'Local/14085267209@default-cd94,2'
-- Executing DeadAGI("Local/14085267209@default-cd94,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----4-----0") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---4-----0 completed, returning 0
-- Executing AGI("SIP/AccelaSansay1-090e7510", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("SIP/AccelaSansay1-090e7510", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
== Manager 'sendcron' logged off from 127.0.0.1
== Spawn extension (default, 8368, 3) exited non-zero on 'SIP/AccelaSansay1-090e7510'
-- Executing DeadAGI("SIP/AccelaSansay1-090e7510", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
Is there something wrong with it?
6 calls being placed 6 calls ringing 0 calls waiting for agents 0 calls in IVR
2 agents logged in 0 agents in calls 2 agents waiting 0 paused agents 0 agents in dead calls
it says that i have calls.
on my CLI:
Manager 'sendcron' logged on from 127.0.0.1
-- Executing Dial("Local/14085267209@default-cd94,2", "SIP/14085267209@AccelaSansay1") in new stack
-- Called 14085267209@AccelaSansay1
-- SIP/AccelaSansay1-090e7510 is making progress passing it to Local/14085267209@default-cd94,2
-- SIP/AccelaSansay1-090e7510 answered Local/14085267209@default-cd94,2
> Channel Local/14085267209@default-cd94,1 was answered.
-- Executing Playback("Local/14085267209@default-cd94,1", "sip-silence") in new stack
-- Playing 'sip-silence' (language 'en')
== Spawn extension (default, 14085267209, 1) exited non-zero on 'Local/14085267209@default-cd94,2'
-- Executing DeadAGI("Local/14085267209@default-cd94,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----4-----0") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---4-----0 completed, returning 0
-- Executing AGI("SIP/AccelaSansay1-090e7510", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("SIP/AccelaSansay1-090e7510", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
== Manager 'sendcron' logged off from 127.0.0.1
== Spawn extension (default, 8368, 3) exited non-zero on 'SIP/AccelaSansay1-090e7510'
-- Executing DeadAGI("SIP/AccelaSansay1-090e7510", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
Is there something wrong with it?